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Macy’s

Seasonal Retail At Your Service Associate, Stonebriar Centre

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.50
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match

Job Description

Macy's is a historic and iconic American retail institution that has woven itself into the fabric of the nation's culture for over 160 years. Renowned not just as a department store but as a storytelling brand, Macy's combines innovation and tradition to offer memorable experiences through its wide range of products and services. Famous events like the Macy’s 4th of July Fireworks and the Thanksgiving Day Parade highlight the brand's community involvement and celebrate American spirit, making Macy's more than just a shopping destination — it is a place where memories are created and cherished. The company prides itself on... Show More

Job Requirements

  • flexible availability including days, evenings, weekends, and holidays
  • regular, dependable attendance and punctuality
  • ability to communicate effectively with customers, co-workers, and supervisors
  • able to read and understand policies and safety procedures in English
  • capacity to make prompt, sound decisions under pressure
  • comfortable working independently and collaboratively
  • capable of handling electronic devices and processing transactions
  • physical ability to stand for extended periods, lift up to 25 pounds, stoop, kneel, crouch, and reach overhead
  • visual acuity including close, color, and depth perception

Job Qualifications

  • high school diploma or equivalent preferred
  • previous retail or customer service experience is beneficial
  • strong communication skills
  • ability to multitask efficiently in a fast-paced environment
  • proficiency in using electronic devices and point-of-sale systems
  • customer-focused mindset with problem-solving skills
  • ability to work various shifts including nights, weekends, and holidays

Job Duties

  • greet customers warmly and provide genuine hospitality
  • support all At Your Service activities including Buy Online Pickup In Store, merchandise returns, and order pickups
  • maintain an organized and clean customer service area
  • engage with customers to build lasting relationships
  • assist in meeting daily sales goals and promote Macy's Loyalty program
  • handle transactions proficiently using electronic systems
  • collaborate with team members to deliver excellent service

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location