Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.10 - $23.13
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k Match
Paid Time Off
Holidays
Merchandise discounts
performance-based incentives
Employee assistance program
Job Description
Macy's is a renowned American department store chain that has been a significant part of the retail landscape for over 160 years. Known for its rich heritage and ability to blend innovation with tradition, Macy's offers customers a unique shopping experience that goes beyond just purchasing products. The company is famous for iconic events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade, which have become cherished American traditions. With a commitment to creating memorable shopping experiences, Macy's stands as a leader in retail, combining top-quality merchandise with exceptional customer service in both physical stores and online... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Dependable attendance and punctuality
- Ability to understand and communicate in English
- Capability to read and follow safety and employment policies
- Strong decision-making skills to resolve customer issues promptly
- Comfortable using electronic devices and collaborating with others
- Able to meet daily sales goals and open credit accounts
- Physically able to stand for long periods and lift up to 25 pounds
- Ability to perform tasks including stooping, kneeling, crouching, climbing ladders, and reaching above eye level
- Good vision including color vision and depth perception
Job Qualifications
- High school diploma or equivalent preferred
- Experience in retail or customer service roles advantageous
- Strong communication skills to interact effectively with customers and team members
- Ability to multitask and work in a fast-paced environment
- Proficiency with electronic devices and point-of-sale systems
- Positive attitude and customer-focused mindset
- Ability to work varied shifts including nights, weekends, and holidays
Job Duties
- Greet customers warmly and provide genuine hospitality
- Assist customers with Buy Online Pickup In Store (BOPS) processes and merchandise returns
- Maintain an organized and clean At Your Service area and pickup locations
- Complete transactions efficiently using required systems and technology
- Support curbside delivery and ensure timely order fulfillment
- Collaborate with team members to meet daily sales goals and service standards
- Share loyalty program benefits and promote customer engagement
Job Qualifications
Experience
No experience required
Job Location
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