Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.25 - $21.28
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
Paid holidays
Merchandise discounts
performance-based incentives
annual merit review
Employee assistance program
Job Description
Macy's is a renowned American department store with a rich history spanning more than 160 years. Known for its iconic presence in the retail landscape, Macy's has become synonymous with innovation, tradition, and memorable events such as the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. This beloved brand is not just a store but a story that has inspired generations of customers and employees alike. Macy's commitment to quality, customer experience, and community involvement makes it a special place to work and grow your career.
The role of an At Your Service Center Colleague at Macy... Show More
The role of an At Your Service Center Colleague at Macy... Show More
Job Requirements
- flexible availability including days, evenings, weekends and holidays
- dependable attendance and punctuality
- ability to communicate effectively in English
- ability to make prompt decisions to address customer needs
- comfortable working in a team environment
- capacity to meet daily sales goals
- ability to handle electronic devices
- physical ability to stand for extended periods and lift up to 25 pounds
- good vision including color vision and depth perception
Job Qualifications
- high school diploma or equivalent
- experience in customer service or retail preferred
- strong communication skills
- ability to multitask effectively
- proficiency with electronic devices and point of sale systems
- problem-solving skills
- ability to work flexible hours including nights, weekends, and holidays
Job Duties
- greet customers warmly and offer genuine hospitality
- assist customers with buy online pickup in store (BOPS) orders and merchandise returns
- maintain an organized and clean service area
- support total store fulfillment including transaction processing
- achieve daily sales goals and promote loyalty programs
- collaborate with team members for efficient service delivery
- ensure curbside delivery and timely completion of orders
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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