Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
401k Match
Employee Discounts
performance-based incentives
Paid holidays
Employee assistance program
Job Description
Macy's is an iconic department store with a rich history spanning over 160 years, deeply woven into the fabric of American culture. Known not just as a retail establishment but as a storyteller, Macy's combines innovation with tradition to create a unique shopping experience that resonates with millions of customers nationwide. From hosting the world-famous Macy's 4th of July Fireworks to organizing the unforgettable Thanksgiving Day Parade, Macy's has been a part of countless memorable moments that have become cherished traditions for families across the country. As a company, Macy's is committed to fostering an engaging and inclusive work environment... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Must have regular, dependable attendance and punctuality
- Ability to understand and communicate effectively in English with customers, co-workers, and supervisors
- Ability to read and understand employment policies and safety rules
- Ability to make prompt, sound decisions to address customer needs and resolve issues
- Ability to meet daily sales goal challenges
- Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
- Comfortable communicating and collaborating with customers and colleagues
- Resourceful and adaptable with a team-oriented mindset
- Ability to handle electronic devices proficiently
- Able to perform physical activities including talking, lifting, standing for extended periods, reaching, stooping, kneeling, crouching, climbing ladders, and visual tasks requiring depth perception and focus adjustment
Job Qualifications
- High school diploma or equivalent preferred
- Previous retail or customer service experience is an advantage
- Strong communication and interpersonal skills
- Ability to multitask and problem-solve in a fast-paced environment
- Customer-first mindset with a passion for hospitality
- Comfortable using electronic devices and point-of-sale systems
- Dependable with strong attendance and punctuality
- Ability to adapt to varying shifts including nights, weekends, and holidays
Job Duties
- Greet customers with genuine hospitality and build lasting relationships
- Support all At Your Service activities including Buy Online Pickup In Store (BOPS), merchandise returns, and order pickups
- Maintain an organized and clean pickup and return area
- Process transactions efficiently and accurately using store systems
- Help keep the shopping space clean, organized, and inviting
- Share Macy's Loyalty program benefits and promote customer engagement
- Collaborate with team members to support store goals and customer satisfaction
Job Qualifications
Experience
No experience required
Job Location
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