Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
Retirement Plan
Pay for performance
Employee Discounts
Employee assistance program
Job Description
Macy's is an iconic American retail institution with a rich history spanning over 160 years. Known for its innovative approach and deep-rooted traditions, Macy's has become a cherished part of American culture, celebrated for memorable events like the Macy's 4th of July Fireworks and the Thanksgiving Day Parade. Beyond being a leading department store, Macy's prides itself on creating inspiring shopping experiences through a wide assortment of merchandise and exceptional customer service. As a company, Macy's is committed to fostering an inclusive and dynamic work environment where employees can grow, collaborate, and contribute to a larger story that resonates with... Show More
Job Requirements
- Flexible availability including days, evenings, weekends, and holidays
- Regular dependable attendance and punctuality
- Ability to understand and communicate effectively in English
- Ability to read and comply with employment policies and safety procedures
- Capability to make prompt and sound decisions in customer interactions
- Comfortable working with electronic devices and technology
- Physical ability to stand for extended periods, lift at least 25 pounds, stoop, kneel, crouch, and climb ladders
- Visual requirements including color vision and depth perception
- Frequent use of computers and handheld equipment necessary for job functions
Job Qualifications
- High school diploma or equivalent preferred
- Experience in retail or customer service environments beneficial
- Ability to communicate effectively with customers and colleagues
- Proficiency with electronic systems and point-of-sale technology
- Strong multitasking and problem-solving skills
- Demonstrated ability to work in a fast-paced, flexible environment
- Commitment to providing excellent customer service and fostering positive team dynamics
Job Duties
- Greet customers with genuine hospitality and engage in friendly, personal conversations
- Assist customers with Buy Online Pickup In Store (BOPS) orders and merchandise returns
- Operate transaction systems proficiently to complete purchases and pickups
- Maintain an organized, clean, and inviting At Your Service area
- Recover merchandise and ensure timely completion of pickup and curbside delivery orders
- Share loyalty program benefits and promote credit account openings
- Collaborate with team members to support store goals and a positive work environment
Job Qualifications
Experience
No experience required
Job Location
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