Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $44,700.00 - $63,000.00
Work Schedule
Weekend Shifts
Benefits
Career development opportunities
Employee Discounts
Health Insurance
Retirement benefits
Paid Time Off
team events
Professional training
Job Description
Hyatt Regency Phoenix stands as a premier hospitality destination known for its commitment to authentic service, quality experiences, and a warm atmosphere. Hyatt is a globally recognized brand in the hospitality industry, synonymous with high standards, innovation, and a culture of inclusion. At Hyatt, associates are encouraged not only to meet guests' expectations but to exceed them with genuine care and attentive service. This culture of excellence is cultivated through values that emphasize respect, service orientation, teamwork, and diversity. Hyatt’s mission is to offer meaningful and memorable experiences to every guest, ensuring their visit is both welcoming and remarkable. The... Show More
Job Requirements
- must be flexible and able to work evenings, weekends, and holidays, as the restaurant operates from 5:00 PM to 11:00 PM, Wednesday through Sunday
Job Qualifications
- a minimum of 4 years of progressive leadership experience in hotel food and beverage operations
- strong ability to interact with and engage guests, ensuring a high-quality dining experience
- proven leadership abilities with a focus on team development and operational efficiency
- strong communication, motivational, and organizational skills
- experience managing high-volume concepts with a proven track record of success
- ability to manage inventory, purchasing, and administrative responsibilities
Job Duties
- manage the daily operations of the hotel's restaurants, bars, and event spaces
- oversee the restaurant's budget, marketing plans, and objectives
- implement and maintain effective food and beverage sales and marketing programs
- collaborate with leadership to ensure guest satisfaction and service excellence
- address and resolve guest concerns to maintain high levels of customer satisfaction
- maintain quality control for food and beverage standards
- hire, train, and develop staff
- provide ongoing coaching and performance feedback
- manage payroll, reports, forecasts, inventory, and budgets for beverage operations
- perform daily walk-throughs to ensure compliance with health regulations and Hyatt standards
- communicate operational needs effectively across departments and attend regular meetings to ensure smooth coordination
- cultivate relationships with regular and new guests, promoting the restaurant through personalized interactions and marketing efforts
- be visible and hands-on in the operation, setting the tone for service excellence
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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