*SEASONAL* Resort Valet Attendant - Okana Resort and Indoor Waterpark
Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.25
Benefits
accident insurance
critical illness insurance
Hospital Indemnity insurance
telemedicine
401k retirement savings plan
Job Description
Towne Park is a reputable company specializing in providing valet parking and related guest services primarily for resorts, hotels, and various hospitality venues. Known for its dedication to excellent guest experiences, the company emphasizes offering exceptional hospitality services in a professional and courteous manner. Towne Park strives to maintain high standards of safety, efficiency, and customer satisfaction, reflecting their commitment to creating welcoming environments for guests. As a leader in the valet parking industry, Towne Park offers competitive, fair, and commensurate compensation that reflects an employee's skills, experience, education, and location. Their work schedules are flexible based on resort and... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work or within a commutable distance
- One (1) month related experience and/or training or equivalent education and experience
- Ability to read and write standard English
- Ability to understand simple instructions and correspondence
- Ability to write simple correspondence
- Ability to effectively communicate in one-on-one and small group situations
- Ability to perform basic math operations including addition, subtraction, multiplication and division with American money units
- Ability to understand 24 hour and military time systems
- Ability to understand rates as applied to time
- Physical ability to exert up to 100 pounds of force occasionally
- Capability to walk, stand, run, climb stairs, stoop, kneel, crouch and balance
- Willingness to work outdoors in various weather conditions
- Ability to perform parallel parking
- Ability to operate a manual transmission is highly desirable
Job Qualifications
- High school diploma or general education degree (GED)
- Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work
- One (1) month related experience and/or training
- OR equivalent combination of education and experience
- Knowledge of principles and processes for providing customer and personal services
- Ability to read and write standard English language
- Ability to read and comprehend simple instructions, short correspondence and memos
- Ability to write simple correspondence
- Ability to effectively present information in one-on-one and small group situations to guests, clients and other employees of the organization
- Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's
- ability to perform these operations using units of American money
- Ability to understand 24 hour and military time systems
- Ability to understand rates applicable to time passed
- Ability to operate a manual transmission is highly desirable
- Perform parallel parking
Job Duties
- Maintain a pleasant, friendly and professional demeanor with all guests, co-workers and clients
- Acknowledge and greet guests within five feet with a professional and friendly demeanor
- Use guest last names during interactions
- Use salutation of the day and welcome guests to the location
- Practice proper Towne Park phone etiquette
- Post up in designated areas when not completing tasks
- Park and retrieve vehicles while driving slowly and cautiously
- Assist guests with bell services and luggage storage as needed
- Open all vehicle and hotel doors for guests
- Assist guests with directions, taxis, reservations and other inquiries
- Provide guests with information about outlets, meeting rooms and/or amenities of the facility as well as main attractions in the area
- Deliver messages, items and/or guest amenities as requested
- Shuttle guests to appropriate places that are approved by the location
- Explain parking rates and retrieval procedures to guests upon arrival
- Issue claim checks only after receiving vehicle keys and collect claim checks from all guests prior to issuing keys
- Consistently complete and maintain all ticket information including key tag, guest folio, location of vehicle, damage survey and claim check receipt from all vehicles taken into the valet system
- Consistently complete location on all key tags after parking vehicle
- Calculate and collect revenue for vehicles when needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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