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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $16.65
Work Schedule
Flexible
Day Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan with company match
Employee assistance program
Tuition Assistance
Paid vacation
Paid holidays
Paid sick leave
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is a leading home improvement retailer known for offering a wide range of products and services catering to homeowners, renters, and professional contractors. With thousands of stores across the United States and Canada, Lowe's provides customers with high-quality materials and excellent customer service to help transform their homes and projects. The company emphasizes a customer-centric approach, focusing on creating helpful and knowledgeable experiences for all shoppers while maintaining a commitment to community involvement and sustainability. Lowe's is dedicated to supporting its associates' career growth and wellbeing through comprehensive benefits and training opportunities.
The available position is a cus... Show More
The available position is a cus... Show More
Job Requirements
- High school diploma or equivalent
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology such as smartphones and tablets
- Less than 1 year retail experience performing sales and customer service tasks
- Ability to obtain sales related licensure or registration if required
- Strong communication and interpersonal skills
- Ability to stand for extended periods and perform physical tasks such as carrying and loading merchandise
- Capability to operate store equipment safely
- Willingness to adhere to store policies and safety regulations.
Job Qualifications
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology such as smartphones and tablets
- Less than 1 year retail experience performing tasks like identifying and selling products, explaining warranties and product features, assisting customers, building relationships, resolving issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as required by law.
Job Duties
- Provide SMART customer service by executing Lowe's customer service policies, procedures and programs
- Seek out customers to understand their needs and assist in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listen and respond promptly and knowledgeably to customer and associate questions, guiding them through projects when necessary
- Demonstrate sincere appreciation to customers
- Communicate information regarding stock, special order merchandise, feature benefits, applications, and warranties related to Lowe's programs
- Write customer contracts and invoices for equipment rental and tool repairs
- Cross-functionally train in other areas of the store to deliver optimal customer service
- Detect and report signs of shoplifting, theft, and other security risks to management or Asset Protection
- Ensure compliance with housekeeping standards and maintain cleanliness and organization of store and work areas
- Maintain a safe and secure work environment by conducting daily safety checks, noting hazards, keeping aisles clear, and securing doors and gates
- Adhere to safety requirements relevant to job duties
- Operate store equipment as needed depending on role and department.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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