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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.50 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Employee assistance program
Training and Development
Job Description
Lowe's Companies, Inc. is a prominent home improvement retailer that serves customers with a broad range of products and services to help them enhance and maintain their living spaces. As a well-established company in the retail sector, Lowe's operates numerous stores across the United States and Canada, offering everything from housewares to lawn care, appliances, and building materials. The company prides itself on delivering exceptional customer service, expert advice, and quality products to both homeowners and professional contractors. Lowe's commitment to providing a positive shopping experience extends beyond just product offerings – it encompasses knowledgeable staff, convenient services, and an... Show More
Job Requirements
- High school diploma or equivalent
- Less than 1 year of retail experience
- Basic computer skills
- Ability to use smartphones and tablets
- Ability to work flexible hours including weekends and holidays
- Ability to stand and walk for extended periods
- Legal authorization to work in the country
- Ability to obtain necessary licensure or registration
- Good interpersonal and communication skills
Job Qualifications
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using retail technology like smartphones and tablets
- Less than 1 year retail experience performing tasks including product identification and sales, explaining warranties, assisting customers, building relationships, resolving issues, zone recovery, and housekeeping
- Ability to obtain sales-related licensure or registration as required by law
- Strong communication and customer service skills
- Ability to work well in a team and adapt to cross-functional roles
Job Duties
- Provide SMART customer service through daily execution of Lowe's policies and procedures
- Seek out customers to understand needs and assist with locating, demonstrating, selecting, carrying, or loading merchandise
- Respond knowledgeably and promptly to customer and associate questions by guiding them through projects
- Demonstrate sincere appreciation to customers
- Communicate information about stock, special orders, benefits, applications, and warranty programs
- Write contracts and invoices for equipment rental and tool repairs
- Cross-functionally train in other store areas to enhance service delivery
- Detect and report shoplifting, theft, and security risks
- Maintain housekeeping standards and store cleanliness
- Ensure safe and secure work environment by conducting safety reviews and noting hazards
- Adhere to all relevant safety requirements
- Operate store equipment such as Zebra phone, paging system, copiers, CCTV, key cutter, paint mixer, and more
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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