Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $38.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k
Paid Time Off
Holidays
performance-based incentives
Merchandise discounts
Employee assistance program
Job Description
Macy's is a historic and iconic retail establishment that has been an integral part of American culture for over 160 years. Known not only for its wide range of merchandise but also for its innovations and traditions, Macy's has created an unparalleled shopping experience that captures the hearts and minds of millions. Beyond just being a store, Macy's represents memorable moments such as the famous Macy's 4th of July Fireworks and the Wonder of the Thanksgiving Day Parade. These events, along with countless customer and colleague experiences, have helped Macy's build a unique and special workplace environment that values community,... Show More
Job Requirements
- High school diploma or equivalent
- Minimum of 3 years retail experience or other high touch selling position
- Ability to communicate and share information with diverse groups of customers and peers
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
- Experience or familiarity with a variety of lifestyles, business segments and social media platforms
- Ability to work standing for extended periods
- Ability to lift and move items weighing up to 25lbs
- Strong interpersonal skills and customer service orientation
Job Qualifications
- Minimum of 3 years retail experience or other high touch selling position
- Ability to communicate and share information with diverse groups of customers and peers
- Keen sense of fashion, ability to coordinate items and suggestive selling techniques
- Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base
- Self-starter able to adapt quickly to changing customer expectations and needs
- Resourceful and able to adapt quickly to changing priorities and deadlines
- Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
Job Duties
- Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online
- Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer
- Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales
- Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence
- Invite customers to virtual and/or in-person appointments
- promote goods, looks, and products that are relevant to your customer
- Make data driven decisions that will drive growth and understand your local market and customer base
- Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions
- Complete daily and weekly tasks including checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned
- Attend vendor trainings and development workshops as assigned
- Share your knowledge and support peers in growing their skillset while continuously developing yours
- Regularly participate in store leadership meetings and visits
- Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines
- Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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