Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and development programs
Career advancement opportunities
Job Description
David's Bridal is a leading specialty retailer known for its wide range of bridal gowns, bridesmaids' dresses, and special occasion attire. Established as a trusted brand in the wedding industry, David's Bridal has built a reputation for exceptional customer service, quality products, and a welcoming shopping environment. The company prides itself on helping brides and their wedding parties find the perfect attire to celebrate memorable life events with elegance and style. With a commitment to delivering 5-Star Customer Service, David's Bridal continues to set the standard for bridal retail experiences across its many store locations. Its stores are well-known for... Show More
Job Requirements
- High school diploma or an equivalent degree
- One to two years prior retail experience in an apparel, service or specialty store environment preferred
- Prior experience with computerized POS system preferred
- Ability to stand, walk, and sit for extended periods
- Ability to lift up to 25 pounds occasionally
- Strong communication and listening skills
- Ability to maintain personal and professional integrity
- Willingness to follow company policies and procedures
- Availability to work flexible retail hours
Job Qualifications
- High school diploma or equivalent degree
- One to two years prior retail experience in an apparel, service or specialty store environment preferred
- Experience with computerized POS systems preferred
- Strong interpersonal and communication skills
- Ability to manage multiple customers and prioritize tasks
- Knowledge of bridal and formal wear is a plus
- Commitment to professional dress code and customer service excellence
- Ability to work collaboratively in a team environment
- Willingness to learn and adapt to new sales processes and technologies
Job Duties
- Welcome all customers with genuine, friendly enthusiasm over the phone and in person
- Use all systems to manage the customer flow to deliver 5-star customer experience
- Provide exceptional service to multiple customers at one time and contribute to the store achievement of 5-star customer service
- Prepare for customer appointments by reviewing customer profiles, favorites and preparing fitting rooms
- Build a relationship by welcoming customers, asking questions and listening to understand their expectations and needs
- Strive to identify the perfect gown/dress in the customer's first three try-ons
- Review timeline calendar and set future appointments aligning to customer needs
- Communicate importance of alterations and promote all alteration services and personalization options
- Ensure proper measurements are taken and entered to minimize returns and exchanges
- Maintain store standards to support a flawless shopping experience
- Maintain high dress code standards
- Offer David's Bridal loyalty & partners program
- Respond promptly to customer questions and provide product and service information
- Maintain sales productivity standards by utilizing the 5-Step Selling Process
- Support cash wrap behaviors and process transactions with accuracy
- Consistently achieve platform conversion and add-on goals
- Set comeback appointments for the entire wedding party
- Complete training in a timely manner and build product knowledge
- Execute new processes, behaviors, contests and programs as assigned
- Perform duties including promotion and sign set up, merchandising, mark downs and inventory counts
- Accurately clock in and out for all scheduled shifts, breaks and meals
- Follow all loss prevention and security processes and policies
- Focus on own development, share knowledge with fellow stylists and be open to coaching and feedback
- Complete all required training courses within the first 90 days
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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