Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and development opportunities
Employee assistance program
Job Description
David's Bridal is a leading specialty retailer in the bridal industry, dedicated to providing exceptional wedding dresses and bridal party attire. With a strong presence across the United States, David’s Bridal is known for its wide selection of gowns, accessories, and personalized services designed to create memorable and joyous experiences for brides and their families. The company prides itself on being a trusted partner in one of the most important events in a person’s life – the wedding day. By combining quality products, expert styling, and outstanding customer service, David’s Bridal has become the go-to destination for brides seeking the... Show More
Job Requirements
- High school diploma or equivalent
- 1-2 years prior retail experience preferred
- Ability to stand and walk for extended periods
- Ability to lift up to 25 pounds occasionally
- Basic computer and POS system proficiency
- Strong verbal and written communication skills
- Ability to work flexible hours including weekends
- Commitment to company dress code and professional appearance
- Ability to manage multiple customers simultaneously
- Willingness to undergo ongoing training and development
Job Qualifications
- High school diploma or equivalent
- 1-2 years prior retail experience preferred
- Experience in apparel, service or specialty store environment
- Familiarity with computerized POS systems
- Strong communication and interpersonal skills
- Ability to multitask and manage multiple customer interactions
- Basic knowledge of bridal fashion or willingness to learn
- Ability to work collaboratively in a team environment
- Commitment to exceeding customer service expectations
- Ability to adapt communication styles to customer needs
- Enthusiasm for continuous learning and improvement
Job Duties
- Welcome all customers with genuine, friendly enthusiasm over the phone and in person
- Use all systems to manage the customer flow to deliver 5-star customer experience
- Provide exceptional service to multiple customers at one time and contribute to the store achievement of 5-star customer service
- Prepare for customer appointments by reviewing profiles and preparing fitting rooms
- Build relationships by asking questions and listening to customer needs
- Strive to identify the perfect gown in the first three try-ons
- Review timeline calendar and set future appointments
- Communicate importance of alterations and promote personalization options
- Ensure proper measurements are taken and entered for ordering
- Maintain store standards to support a flawless shopping experience
- Follow cash wrap behaviors and process transactions accurately
- Achieve sales conversions and add-on goals
- Set appointments for entire wedding party
- Complete training to build product knowledge
- Execute new processes and merchandising changes
- Support store team to achieve sales, service, and operational goals
- Follow all loss prevention and security policies
- Focus on personal development and share knowledge with team members
- Open to coaching and feedback
- Complete all required training courses within the first 90 days
- Match words with actions to build trust and respect
- Strive to achieve results through determination and commitment
- Build and maintain positive team relationships
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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