Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Company paid life insurance
Medical insurance
Dental Insurance
Vision Insurance
HRA Clarity Card
Flexible spending account
education assistance program
401k Retirement Plan
Job Description
Capitol Concierge Inc. is a renowned company specializing in full-service concierge solutions, committed to providing exceptional hospitality and customer service to residential communities and commercial properties. This company prides itself on maintaining high standards of professionalism and efficiency, ensuring that residents and guests receive the best possible experience in every interaction. Situated in Arlington, VA, Capitol Concierge is currently offering seasonal temporary Package Handler Concierge opportunities. These roles are ideal for individuals who are detail-oriented, organized, and enjoy working in a fast-paced environment that demands both customer service excellence and physical involvement.
This temporary position is designed to support ... Show More
This temporary position is designed to support ... Show More
Job Requirements
- High school diploma or equivalent
- Previous hospitality or customer service experience preferred
- Ability to lift packages regularly
- Excellent communication skills
- Ability to manage multiple tasks efficiently
- Basic computer proficiency
- Availability to work assigned shifts (Monday through Friday 1pm-8pm or weekend 12pm-4pm)
- Ability to follow instructions and company procedures
- Professional appearance and dress code adherence
Job Qualifications
- High school graduate
- Bachelor’s degree preferred
- 3+ years experience in hospitality or customer service preferred
- Ability to read, analyze and interpret information
- Excellent written and verbal communication skills
- Ability to accept and learn from constructive criticism
- Well organized and detail oriented
- Team oriented but able to work independently
- Demonstrate tact and diplomacy
- Ability to prioritize tasks and multi-task
- Efficient with strong analytical and problem-solving skills
- Ability to follow oral and written instructions
- Proficient computer knowledge
- Familiarity with Microsoft Office Suite 2013 and above
- Knowledge of Building Link or Key Link is a plus
Job Duties
- Maintain an excellent customer service relationship by adhering to the Capitol Concierge Inc. standards
- Adhere to the CCI Standard Operating Procedures
- Ensure the lobby, entry ways, and front desk is clean and organized at all times
- Perform general housekeeping tasks such as dusting, cleaning glass doors, sweeping entryways
- Maintain community refreshment areas including coffee, water, and continental breakfast
- Answer telephone calls, provide information, forward calls, and take messages
- Routinely inspect community amenity areas for trash, cleanliness, and lighting
- Sign for deliveries and packages and track them on the community Package Log
- Distribute and assist residents with packages
- Accept service requests from residents and log them appropriately
- Ensure all apartment keys are accounted for and secure during shifts per Access Management standards
- Issue keys to residents or associates when necessary
- Monitor visitor parking areas and issue parking passes if applicable
- Receive and distribute dry cleaning to residents if applicable
- Track, monitor and inspect amenity areas when rented by residents
- Handle noise complaints presented by residents after normal leasing office business hours
- Contact emergency services in the event of fire or other incidents requiring fire, medical, or police attention
- Perform other tasks as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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