Starlight Theatre

Seasonal House Manager

Job Overview

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Employment Type

Temporary
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $19.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
community events

Job Description

Starlight Theatre Association of Kansas City, Inc. is a renowned 501(c)(3) not-for-profit organization dedicated to connecting the community through live arts experiences that entertain, inspire, and engage audiences. Established as a cornerstone of cultural and entertainment events within the Kansas City region, Starlight Theatre serves as a prominent venue for Broadway shows, concerts, and a variety of large-scale events that attract diverse crowds and performers. Committed to fostering an inclusive and accessible environment, the organization upholds a strong commitment to equal employment opportunities and ensuring accommodations are available for individuals with disabilities throughout the application process and employment journey.
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Job Requirements

  • Bachelor's degree or equivalent work experience
  • 1 to 3 years of arts industry facility or event management experience
  • Ability to work days nights weekends and holidays
  • Ability to work outdoors in all weather conditions
  • Ability to walk long periods and on inclines
  • Ability to lift and carry equipment
  • Strong communication and interpersonal skills

Job Qualifications

  • Bachelor's degree in venue operations sports or entertainment management or equivalent work experience
  • Knowledge of Broadway shows and concerts
  • Experience working events with a large number of people
  • Experience leading a team or group within a customer service or events role
  • Proficient and well-educated in crowd management life safety and ADA regulations
  • Knowledge of front-of-house best practices for professional entertainment venues
  • Knowledge of management principles and best practices
  • Strong administrative interpersonal and communication skills
  • Organized and focused with the ability to manage multiple projects with competing priorities
  • Proficiency in Microsoft applications
  • Enthusiasm and aptitude for learning technology systems

Job Duties

  • Assist with training and management of event staff including seasonal staff volunteers interns security emergency responders and parking
  • Responsible for event information distribution event setup management and end-of-event reports
  • Manage the overall guest experience and incidents
  • Ability to assess and resolve guest issues
  • Participate in implementing the venue’s Emergency Operations Procedures during events
  • Work closely with all departments to ensure successful event execution

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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