Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Weekend Shifts
Benefits
complimentary hotel stays
Free Employee Meals
Excellent training
competitive salary
complimentary parking
Food and beverage discounts
Spa Discounts
401(k) retirement plan
Sick Leave Pay
Job Description
Four Seasons is a globally renowned luxury hospitality company recognized for its commitment to exceptional guest experiences and a world-class employee culture. Founded with a philosophy that values both guests and team members, Four Seasons operates a collection of luxury hotels and resorts around the world, each curated to offer an unmatched level of personalized service and comfort. The company prides itself on a diverse and inclusive workplace where trust, integrity, transparency, respect, and kindness are foundational values. Over the years, Four Seasons has been honored as a "Great Place to Work - For ALL" by Fortune Magazine for 23... Show More
Job Requirements
- High school diploma or equivalent
- At least 1 year of experience in the service industry preferably in a luxury hospitality environment
- Ability to work flexible hours including evenings, weekends, and holidays
- US work authorization unless currently holding a managerial position at Four Seasons
- Strong customer service skills
- Physical ability to move and work in a mobile position within the restaurant and bar area
Job Qualifications
- Minimum of 1 year of service industry experience, preferably in luxury hospitality
- Strong interpersonal and communication skills
- Ability to work evenings, weekends, and holidays
- Genuine passion for hospitality with a caring and compassionate demeanor
- Ability to handle guest interactions with professionalism and problem-solving skills
- Familiarity with reservation systems and restaurant operations
- Team player with a positive attitude
Job Duties
- Greet guests promptly upon arrival and escort them to their tables, preset according to party size and preferences
- Maintain and organize the host/hostess stand, ensuring it is in excellent condition
- Answer phone calls following Four Seasons' standards and manage restaurant reservations using a computer system
- Monitor guest satisfaction throughout their dining experience and address any issues or special requests with professionalism and care
- Resolve customer complaints and provide information about hotel services, events, and directions
- Assist serving staff with clearing tables and running food as needed
- Maintain an accurate station chart and cover count for the restaurant
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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