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Job Overview
Employment Type
Seasonal
Compensation
Salary
Range $180,000.00 - $216,000.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Health Insurance
flexible schedule
Employee Discounts
team events
Career development opportunities
Job Description
The Worcester Bravehearts Baseball Club is a prominent community-focused baseball organization based in Worcester, Massachusetts. Known for providing a family-friendly and engaging sports entertainment experience, the Bravehearts host a series of exciting home games and events throughout the baseball season. The club is dedicated to delivering memorable game-day moments for fans, families, and sponsors while supporting local culture and community involvement. As a seasonal sports entity, the Bravehearts also offer numerous opportunities for employment, particularly in game-day operations that require dynamic, energetic, and customer-oriented team members. The organization emphasizes a positive, fan-focused atmosphere that promotes enjoyable outings for all attendees.Show More
Job Requirements
- Must be able to stand for extended periods and lift up to 40 lbs
- Flexible availability including all home games and special events
- Seasonal commitment from May through August with possible preseason setup
- Certification in alcohol service
- Knowledge of food safety standards
- Experience with POS systems
- Previous food and beverage management experience
Job Qualifications
- Prior experience in food and beverage management concessions hospitality or event operations
- Strong leadership skills with the ability to manage large seasonal staffs
- Excellent organizational and problem-solving abilities
- Comfortable working nights weekends holidays and long game days
- Ability to thrive in a fast-paced outdoor sports environment
- POS system experience preferred
- Alcohol service certification
Job Duties
- Oversee all concession stands including cooking mobile food units bars and specialty vendors during home games and events
- Ensure efficient service product quality and consistent presentation across all food and beverage areas
- Troubleshoot operational issues in real time to keep lines moving and fans happy
- Train schedule and supervise seasonal food and beverage staff
- Lead pre-game staff meetings and assign roles for each event
- Maintain a positive energetic team culture aligned with the Bravehearts brand
- Manage ordering receiving storage and tracking of food beverage and supply inventory
- Coordinate with food suppliers and beverage partners
- Monitor waste control costs and maximize per-cap revenue
- Ensure compliance with all health department regulations food safety standards and alcohol service laws
- Maintain proper permits cleanliness and food-handling procedures serv-safe tips certified allergen awareness certifications
- Enforce responsible alcohol service policies
- Track sales labor costs and inventory usage
- Reconcile post-game cash credit and POS reports
- Provide insights and recommendations to improve efficiency and profitability
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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