Seasonal Events & Entertainment Senior Supervisor
Job Overview
Employment Type
Seasonal
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
flexible schedule
Ability to cross-train and learn unique skills across various departments
Free admission to Lake Compounce and all Palace Entertainment parks on your days off
invitations to exclusive company-sponsored employee events throughout the season
Job Description
Herschend Family Entertainment has been a staple in the theme park and amusement industry for over 75 years. Founded in the scenic Ozark Mountains, the company has grown to become the largest family-held themed attractions company in the world. Operating 49 leading attractions and immersive experiences globally, Herschend champions a unique mission of Bringing Families Closer Together by Creating Memories Worth Repeating. This mission is delivered consistently through the efforts of passionate hosts dedicated to acts of love and service, a philosophy termed Heartspitality, blending heart and hospitality to create unforgettable guest experiences.
Lake Compounce, one of Herschend's iconic p... Show More
Lake Compounce, one of Herschend's iconic p... Show More
Job Requirements
- Must be at least 18 years of age to comply with Connecticut Child Labor Laws
- Ability to work a flexible schedule, including evenings, weekends, holidays, and open to close
- Must be able to work nights up to 12 AM (midnight) during certain events
- Must have reliable transportation to and from work for your scheduled shift
- Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
- Ability to handle high-pressure situations in a positive and professional manner, meet the demands of constant deadlines and coordinate multiple priorities in a dynamic environment
- Must possess and demonstrate strong written and verbal communication skills
- Ability and desire to participate in delivering successful and high-quality events
- Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team
Job Qualifications
- High school diploma, GED, or equivalent preferred
- 2+ years of previous work experience in the areas of shows, acting, choreography, or performance events is highly desired
- Ability to read, write, and speak fluent English
- Bilingual language skills are a plus
- Strong written and verbal communication skills
- Exceptional customer service skills
- Ability to handle high-pressure situations positively and professionally
- Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team
- Desire to participate in delivering successful and high-quality events
Job Duties
- Supervise the daily operations of the Events & Entertainment team and any other assigned areas
- Lead by example, attitude, and as a representation of Lake Compounce’s core values
- Act as an approachable mentor and coach to all assigned hosts
- Ensure compliance with company and industry best practices, policies, and procedures to create a safe and productive environment for colleagues and guests
- Become knowledgeable of performing the essential duties of all events-related positions and backfill these positions when needed
- Participate in aspects of supervision of assigned employees, including training, performance coaching, and discipline
- Ensure that all required meal and other breaks are being given in accordance with Connecticut law
- Assist with team scheduling and timekeeping activities
OysterLink is built for hospitality recruitment.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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