Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Our esteemed resort nestled in the breathtaking Lake Tahoe region is renowned for its exceptional hospitality and commitment to delivering an unforgettable guest experience. As a prominent destination for travelers seeking both relaxation and adventure, the resort combines luxury accommodations with a wide array of amenities and activities that embrace the natural beauty surrounding the property. Warmth, personalized service, and attention to detail define the guest journey here, making each stay distinctive and memorable. As part of the resort team, employees are empowered to create meaningful connections with guests, providing support and expertise that enhances every aspect of their visit.Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or customer service preferred
- Ability to communicate clearly and professionally
- Strong organizational skills
- Ability to multitask effectively
- Friendly and proactive demeanor
- Knowledge of Lake Tahoe area preferred
- Flexibility to work varying shifts
- Ability to maintain guest confidentiality
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Friendly and proactive attitude
- Knowledge of Lake Tahoe region and local attractions is a plus
- Ability to work in a fast-paced environment
- Competence with reservation and administrative software
Job Duties
- Deliver welcoming, professional, and knowledgeable guest service at all times
- Provide accurate information on resort services, amenities, hours of operation, and local attractions
- Assist guests with dining, spa, transportation, and activity reservations
- Maintain an up-to-date understanding of seasonal events, outdoor activities, and local vendors
- Handle guest requests promptly and follow through to ensure resolution
- Communicate effectively with Front Office, Bell/Valet, Spa, Recreation, and F&B teams
- Maintain cleanliness and organization of the concierge desk area
- Support the Front Office with administrative tasks as needed
- Maintain confidentiality of guest information and follow all safety policies and procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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