Hyatt Hotels Corporation logo

Hyatt Hotels Corporation

Seasonal Concierge

Job Overview

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Employment Type

Temporary
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Discounted hotel night stays
Friends and family room rates at Hyatt hotels worldwide
free colleague meals during shifts
Team celebrations and engagement events
Potential for continued employment after the season

Job Description

Hyatt is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences in luxurious settings. The company prides itself on its values of empathy, integrity, respect, inclusion, experimentation, and wellbeing, fostering a positive work environment for its employees and offering memorable stays for guests. Hyatt operates a variety of hotels and resorts worldwide, including premium locations such as Lake Tahoe, renowned for its stunning natural beauty and recreational opportunities. The company emphasizes a culture of inclusion and equal opportunity employment, making it a desirable workplace for individuals seeking to grow in the hospitality industry.

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Job Requirements

  • Previous hospitality or customer-facing experience preferred
  • Strong knowledge of the Lake Tahoe area or willingness to learn quickly
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer proficiency and comfort using reservation and communication systems
  • Ability to work a flexible schedule including weekends and holidays
  • Must be able to stand for extended periods and occasionally lift up to 25 pounds

Job Qualifications

  • Previous hospitality or customer-facing experience preferred
  • Strong knowledge of the Lake Tahoe area or willingness to learn quickly
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Basic computer proficiency and comfort using reservation and communication systems
  • Ability to work a flexible schedule including weekends and holidays
  • Ability to stand for extended periods and occasionally lift up to 25 pounds

Job Duties

  • Deliver welcoming professional and knowledgeable guest service at all times
  • Provide accurate information on resort services amenities hours of operation and local attractions
  • Assist guests with dining spa transportation and activity reservations
  • Maintain an up-to-date understanding of seasonal events outdoor activities and local vendors
  • Handle guest requests promptly and follow through to ensure resolution
  • Communicate effectively with Front Office Bell Valet Spa Recreation and F and B teams
  • Maintain cleanliness and organization of the concierge desk area
  • Support the Front Office with administrative tasks as needed
  • Maintain confidentiality of guest information and follow all safety policies and procedures

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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