Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $14.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Discount on Williams-Sonoma brands
401k plan
Wellness Program
Paid Vacations
Holidays
health benefits
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a leading specialty retailer in the United States, recognized for its high-quality products designed for the kitchen and home. Established in 1956, this company has grown into a multi-brand, multi-channel global enterprise, managing some of the most respected brands in the industry, including Williams Sonoma, Pottery Barn, West Elm, and others. Their offerings span various home areas such as the kitchen, living room, bedroom, and outdoor spaces, blending beauty, style, and functionality in every product. With more than half a century of experience, Williams-Sonoma embraces innovation and remains dedicated to superior customer service, quality, and corporate responsibility.... Show More
Job Requirements
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Ability to be mobile on the sales floor for extended periods of time
- Ability to operate POS system
- Ability to lift and mobilize medium to large items, up to 75 lbs, while utilizing appropriate equipment and safety techniques
- Full time associates must have open availability to meet business needs
- Part-time flex associates must be available to work minimum 15 hours weekly, including weekend shifts and two weekdays
- Availability for annual inventory and holiday season
- Weekend availability cannot fall on the same day
- associate must be available on two separate days
Job Qualifications
- High school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- Proven ability to prioritize and handle multiple tasks simultaneously
- Passionate about creating lasting relationships with customers
- Thrive in an entrepreneurial environment and think outside-the-box
- Ability to operate POS system
- Knowledge of customer personal style and needs through effective questioning
- Ability to work independently and as part of a team
Job Duties
- Consistently keep the store energy lively and upbeat for customers and your teammates
- Engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- Accurately and efficiently perform register/POS transactions, sales, returns, exchanges, etc.
- Ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of SKUs
- Manage all aspects of a customer's expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- Affirm the client's purchase and offer additional merchandise suggestions to complement and complete initial selections
- Ensure client is aware of all promotions that may impact sales
- Share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- Maintain visual standards and supplies of the cash wrap area
- Maximize all of the resources available to get the customer what they want and resolve any issues
- Perform other duties as assigned by management - comply with all Company policies and procedures
- Foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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