Job Overview
Employment Type
Temporary
Internship
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $25.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
store discounts
Health Insurance
Prescription coverage
Dental Insurance
vision coverage
401k
College Tuition Assistance
Job Description
Total Wine & More is a prominent specialty retailer of wines, spirits, and beers with a reputation for providing an extensive selection of quality products at competitive prices. Established as one of the nation’s leading beverage retailers, the company emphasizes exceptional customer service, product knowledge, and a community-oriented shopping experience. Known for its well-trained staff and inviting store atmospheres, Total Wine & More strives to be the go-to destination for both casual and connoisseur beverage enthusiasts. Their stores often combine a wide product assortment with educational opportunities such as tastings and classes, enhancing customer engagement and satisfaction.
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Job Requirements
- Must be 21 years of age or older
- Walk, bend down repeatedly, and be on feet for 8-10 hours a day
- Climb ladders and lift 50 lbs overhead and repeatedly
- May be exposed to various outdoor weather conditions throughout the workday
Job Qualifications
- High school diploma or equivalent preferred
- Passion for best-in-class customer service and team player mindset
- 1-3 years of work experience, 1+ years of experience in a retail setting preferred
- Familiarity with point-of-sale systems and inventory management software
- Ability to work a flexible schedule as business requires, including evenings and weekends
Job Duties
- Process sales transactions accurately and efficiently, including identification verification, payment handling, answering inquiries, promoting loyalty program, and bagging product
- Deliver exceptional service and a personalized experience by greeting customers, engaging to build relationships, and informing about products and services
- Participate in wine, spirits, and beer training to build product knowledge
- Maintain knowledge of advertisements, promotions, and loyalty programs
- Maintain safety and cleanliness standards across the store
- Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment
- Complete cross-functional responsibilities and other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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