Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.00 - $18.40
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
flexible spending accounts
health savings accounts
401(k) retirement plan
Employee assistance program
Tuition Assistance
Business Travel Accident insurance
Parental leave
Adoption assistance
associate discount
annual bonuses
Employee stock purchase plan
Job Description
Lowe's is a leading home improvement retail company known for its wide range of products, exceptional customer service, and commitment to community support. As one of the largest retailers in the United States, Lowe's provides customers with everything they need for their home improvement projects, whether it's appliances, tools, hardware, or building materials. The company has established a strong reputation for employing dedicated professionals who are passionate about helping customers achieve their goals efficiently and effectively. Lowe's values diversity, equity, and inclusion, and strives to create a welcoming work environment where all associates can thrive and grow in their careers.Show More
Job Requirements
- Less than 1 year experience using a computer including inputting accessing modifying or outputting information
- Less than 1 year experience using common retail technology such as smart phones and tablets
- Less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer including inputting accessing modifying or outputting information
- Less than 1 year experience using common retail technology such as smart phones and tablets
- Less than 1 year retail experience performing tasks such as identifying and selling products based on customer needs explaining warranties product features and benefits assisting customers in locating products building customer relationships identifying and resolving customer issues zone recovery and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provides SMART customer service at all times through daily execution of Lowe's customer service policies procedures and programs
- Seeks out customers to understand needs and assists in locating demonstrating selecting carrying and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding stock special order merchandise feature benefits application and warranty information related to Lowe's programs
- Writes customer contracts and invoices for equipment rental and tool repairs
- Cross-functionally trains in other areas of the store to help deliver the best customer service
- Detects common signs of shoplifting theft and other security risks and promptly communicates them to management and/or Asset Protection
- Ensures compliance with housekeeping standards and programs to maintain cleanliness and organization of store and working areas
- Maintains a safe and secure work environment including conducting daily safety reviews noting hazards keeping aisles clear and securing doors and gates
- Adheres to all safety requirements relevant to job duties including top stock safety reinstalling safety cables use of aisle blockers tether line on power equipment spotters and safety devices
- Operates store equipment as needed depending on role and department including Zebra phone telephone paging system copiers fax machines computers CCTV surveillance system key cutter panel saw paint mixer flooring cutters compacter baler tool rentals
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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