Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Equal opportunity employer
Job Description
Lowe's Companies, Inc. is a leading home improvement retailer dedicated to providing customers with exceptional products and services to help them improve their homes and lifestyles. Founded in 1946, Lowe's has grown to become a trusted name in the retail industry with thousands of stores across North America. The company is committed to fostering a culture that values inclusivity, respect, and innovation, ensuring customers receive the best shopping experience possible. Lowe's offers a wide range of products, including appliances, tools, building materials, and garden supplies, catering to DIY enthusiasts and professional contractors alike. With a focus on quality and customer... Show More
Job Requirements
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as: identifying and selling products based on customer needs
- explaining warranties, product features, and benefits
- assisting customers in locating products
- building customer relationships
- identifying and resolving customer issues
- zone recovery
- and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as: identifying and selling products based on customer needs
- explaining warranties, product features, and benefits
- assisting customers in locating products
- building customer relationships
- identifying and resolving customer issues
- zone recovery
- and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
- Cross-functionally trains in other areas of the store to help deliver the best customer service
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: