Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
employee discount
401(k) Plan
Wellness Program
Paid Vacations
Health Insurance
Dental Insurance
Vision Insurance
Job Description
Williams-Sonoma, Inc. is a premier specialty retailer in the United States, renowned for its high-quality products designed for the kitchen and home. Established in 1956, the company has evolved into a multi-brand, multi-channel global enterprise that encompasses a wide range of respected brands such as Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn Kids, Pottery Barn Teen, Rejuvenation, West Elm, Mark & Graham, Outward, and GreenRow. Each of these brands is distinguished by their commitment to beautifully-designed, stylish, and functional products meant to enhance every area of the home—from kitchens and living rooms to bedrooms, home offices, closets, laundry... Show More
Job Requirements
- ability to be mobile on the sales floor for extended periods of time
- ability to operate pos system
- ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques
- full time associates are expected to have open availability to meet the needs of the business
- part-time flex associates must be available to work a minimum of 15 hours per week, including two regularly scheduled shifts on the weekend (saturday and sunday) and two during the week (monday to friday)
- associates must be available for annual inventory and entire holiday season (november and december)
- weekend availability cannot fall on the same day
- an associate must be available on two separate days (saturday and sunday)
Job Qualifications
- love to close a sale and can articulate a proven ability to exceed goals
- thrive in an entrepreneurial environment and are constantly looking for ways to think outside-the-box
- passionate about creating lasting relationships with customers by capturing contacts, re-connecting and promoting all of the inspiration, events and services williams-sonoma has to offer including the williams-sonoma credit card and product launches
- know what questions to ask your customers in order to understand their personal style and needs
- succeed in a team environment, while able to work independently and manage your own
- high school diploma or equivalent preferred
- 1-2 years of experience in a customer service role
- proven ability to prioritize and handle multiple tasks simultaneously
Job Duties
- consistently keep the store energy lively and upbeat for customers and your teammates
- engage multiple clients at the cash wrap and create a positive, lasting impression by offering personalized service
- accurately and efficiently perform register/pos transactions, sales, returns, exchanges, etc.
- ensure accurate ringing and pricing of merchandise, use appropriate price overrides when necessary to charge the correct, current price of skus
- manage all aspects of a customer’s expectations, clearly communicating product information, care, maintenance, timeframes and delivery
- affirm the client’s purchase and offer additional merchandise suggestions to complement and complete initial selections
- ensure client is aware of all promotions that may impact sales
- share information and testimonials about product, in-store events and workshops that will enhance the customer experience
- maintain visual standards and supplies of the cash wrap area
- maximize all of the resources available to get the customer what they want and resolve any issues
- perform other duties as assigned by management - comply with all company policies and procedures
- foster an environment where all associates are treated fairly and with dignity and respect, in accordance with our People-First Philosophy
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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