Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) savings plan
Paid Time Off
Job Description
Coach is a renowned global fashion house established in New York in 1941. Known for its rich heritage in luxury leather goods and innovative craftsmanship, Coach has grown into an iconic brand recognized worldwide for its commitment to quality, style, and timeless designs. As part of the Tapestry portfolio, a global house of brands, Coach benefits from a shared ethos of creativity, inclusivity, and forward-thinking values. The company continually upholds a dedication to pushing the boundaries of what’s possible, embracing diversity, and fostering an environment where creativity thrives. This culture is driven by the vision of its Creative Director, Stuart... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of previous cashier experience in a luxury retail environment preferred
- Knowledge of cash register systems and basic computer skills
- Ability to work a flexible schedule including nights, weekends, and high retail traffic days
- Ability to learn and adapt to new technology-based procedures
- Understanding of store policies and procedures
- Strong communication skills
- Ability to handle customer concerns and partner with management appropriately
- Ability to multitask and maintain composure under pressure
Job Qualifications
- High school diploma or equivalent
- College degree preferred
- 1-3 years of previous cashier experience in a luxury retail service environment preferred
- Knowledge of cash register systems
- Basic computer skills including iPad, laptop, Mobile POS, and Internet usage
- Ability to utilize walkie-talkie
- Understanding and reading price and product release sheets
- Polite and friendly demeanor
- Positive attitude and energy
- High level of personal and professional integrity
- Strong collaborative skills
- Ability to multitask and prioritize
- Ability to adapt communication style to diverse customers
- Knowledge of store policies and procedures
- Comfortable with technology
Job Duties
- Greeting customers with a smile and eye contact and offering your name
- Interacting genuinely and naturally with customers
- Acting as an ambassador to the Insider Program
- Engaging customers in verbal and non-verbal conversation at Cashwrap and while in line
- Reading cues to determine customer needs
- Demonstrating high level of integrity when capturing and maintaining customer information
- Performing cashier end of shift audits in partnership with store management
- Verifying, approving, and completing return processes per policy
- Ensuring repairs are processed correctly in partnership with management
- Labeling and ticketing damaged or scrap returns
- Assisting in training and development of cashiers
- Monitoring and reporting equipment issues
- Maintaining SKU integrity
- Keeping Cashwrap area organized and clean
- Suggesting multiple add-ons and selling gift cards
- Maintaining media and cash accuracy in compliance with policy
- Delivering product purchases to customers appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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