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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Training and Development
flexible scheduling
Job Description
Lowe's is a leading home improvement retailer dedicated to providing customers with quality products and outstanding service at competitive prices. Established as a trusted name in the retail industry, Lowe's operates hundreds of stores across the United States and Canada, specializing in home improvement, construction supplies, and related services. The company is committed to creating an inviting shopping experience by empowering its employees to deliver expert guidance and personalized assistance to every customer. Through continuous innovation and a strong community focus, Lowe's strives to maintain its position as a top choice for home improvement needs, supporting both DIY enthusiasts and... Show More
Job Requirements
- Customer service orientation
- Ability to communicate effectively
- Basic math skills
- Ability to stand and walk for extended periods
- Flexibility to work weekends and holidays
- Reliable transportation
- Ability to lift and carry merchandise
- Basic computer literacy
- Must be able to follow safety guidelines
Job Qualifications
- Less than 1 year experience using a computer including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology such as smartphones and tablets
- Less than 1 year retail experience performing tasks such as identifying and selling products, explaining warranties and benefits, assisting customers, building relationships, resolving customer issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provides SMART customer service at all times through execution of customer service policies and procedures
- Seeks out customers to understand needs and assists in locating, demonstrating, selecting, carrying, and loading merchandise
- Listens and responds knowledgeably and promptly to customer and associate questions
- Demonstrates sincere appreciation to customers
- Communicates information regarding stock, special orders, features, benefits, application, and warranty
- Writes customer contracts and invoices for rentals and repairs
- Cross-functionally trains in other store areas
- Detects signs of shoplifting and security risks and reports to management
- Ensures compliance with housekeeping standards to maintain cleanliness
- Maintains a safe and secure work environment by conducting safety reviews
- Adheres to all relevant safety requirements
- Operates store equipment as needed depending on role and department
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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