You're Viewing 1 Of 95,000+ Jobs On OysterLink
Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k)
employee discount
Training and Development
Career advancement opportunities
Job Description
Lowe's is a leading home improvement retailer dedicated to providing exceptional products and services for every home project. With a vast product selection and a commitment to customer satisfaction, Lowe's has established itself as a trusted destination for homeowners, contractors, and DIY enthusiasts looking for quality home improvement solutions. The company operates numerous stores across the country, each staffed by knowledgeable associates who assist customers in finding and selecting products that best meet their needs. Lowe's prides itself on creating a welcoming shopping environment, fostering teamwork, and delivering comprehensive support to its customers.
The role of a Customer Serv... Show More
The role of a Customer Serv... Show More
Job Requirements
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs, explaining warranties, product features, and benefits, assisting customers in locating products, building customer relationships, identifying and resolving customer issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Qualifications
- Less than 1 year experience using a computer, including inputting, accessing, modifying, or outputting information
- Less than 1 year experience using common retail technology, such as smart phones and tablets
- Less than 1 year retail experience, performing tasks such as identifying and selling products based on customer needs, explaining warranties, product features, and benefits, assisting customers in locating products, building customer relationships, identifying and resolving customer issues, zone recovery, and housekeeping
- Ability to obtain sales related licensure or registration as may be required by law
Job Duties
- Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
- Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
- Demonstrates sincere appreciation to customers
- Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs
- Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
- Cross-functionally trains in other areas of the store to help deliver the best customer service
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This:
View All