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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $15.00 - $15.60
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Employee assistance program
Tuition Assistance
Parental leave
Adoption assistance
employee discount
Job Description
Lowe's is one of the largest retail companies in the home improvement industry, known for providing quality products and exceptional customer service to both homeowners and professional contractors. Established as a prominent name in the retail space, Lowe's operates numerous stores across the United States and Canada, offering a wide range of products including hardware, tools, building materials, appliances, and lawn and garden supplies. The company is committed to helping customers improve their homes by offering not only products but also expert advice and hands-on assistance through dedicated staff. With a focus on innovation, customer satisfaction, and community involvement, Lowe's... Show More
Job Requirements
- High school diploma or equivalent
- less than 1 year retail experience
- ability to use computers and retail technology including smart phones and tablets
- ability to obtain necessary licensure or registration
- strong communication and customer service skills
- ability to work in a fast-paced retail environment
- willingness to adhere to safety protocols and company policies
Job Qualifications
- Less than 1 year experience using a computer including inputting and modifying information
- less than 1 year experience using common retail technology such as smart phones and tablets
- less than 1 year retail experience performing tasks like product identification, customer service, explaining warranties and benefits, zone recovery, and housekeeping
- ability to obtain sales-related licensure or registration as required by law
Job Duties
- Provides SMART customer service through daily execution of Lowe's customer service policies, procedures, and programs
- seeks out customers to understand their needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
- listens to and responds knowledgeably and promptly to customer and associate questions by guiding them through the store and projects
- demonstrates sincere appreciation to customers
- communicates information regarding stock, special order merchandise, product benefits, application, and warranty details
- writes customer contracts and invoices for equipment rental and tool repairs
- cross-functionally trains in other store areas to enhance customer service
- detects signs of shoplifting, theft, and security risks and reports them to management or Asset Protection
- maintains housekeeping standards and store cleanliness
- ensures a safe and secure work environment by conducting daily safety reviews and following safety protocols
- operates store equipment as needed depending on the role and department
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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