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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
competitive compensation
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
retirement plans
Professional Development
Job Description
Intuit is a global financial software company dedicated to empowering individuals and businesses to prosper through innovative technology solutions. Renowned for its commitment to customer success, Intuit’s mission is Powering Prosperity Around the World. The company’s suite of products, including the highly popular TurboTax software, serves millions of customers by simplifying complex financial and tax processes, making financial wellbeing accessible to all. Recognized as the #11 company on Fortune’s 100 Best Companies to Work For, Intuit fosters a dynamic and inclusive work environment where employees can grow professionally while making a positive impact on their customers' financial lives.
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Job Requirements
- at least three years of recent business tax preparation experience
- minimum two seasons of personal tax preparation experience preferred
- availability to work at least 20 hours per week across three or more days
- ability to obtain or possess necessary state licenses, certificates, permits, or bonds
- active preparer tax identification number (PTIN)
- must reside in the United States
- ability to work using internet meeting Intuit security criteria
- excellent verbal and written communication skills
- proficiency with technology and customer service capability
- strong critical thinking and problem-solving skills
- ability to work independently under minimal supervision
Job Qualifications
- strong business tax preparation experience with at least three years of recent federal and state tax return preparation for partnerships and S corporations
- minimum of two seasons of personal tax preparation experience with at least 30 tax returns per tax year preferred
- familiarity with bookkeeping and books to tax accounting entries strongly preferred
- ability to obtain or possess active preparer tax identification number (PTIN)
- working knowledge of Circular 230
- proficient with technology including computer operations and software
- strong customer service and communication skills
- critical thinking, problem solving, and research skills
- ability to work independently in a fast-paced environment
Job Duties
- maintain sensitive customer, confidential and or proprietary business information in a responsible, reliable, and safe manner
- utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- interact with customers through state of the art video communications software to provide tax advice and full service business return preparation
- help TurboTax Business customers with tax calculations, filing tax extensions and product or software inquiries
- create high quality customer interactions and experiences using deep customer empathy and extensive knowledge of business tax preparation and books to tax accounting entries
- apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation
- document customer interactions and work toward meeting company key performance metrics and big bet goals
- participate in pilot testing, projects, and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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