Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
Cash bonus
Equity rewards
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Work from home
Job Description
Intuit is a leading financial software company with a mission to Power Prosperity Around the World. Recognized on Fortune's 100 Best Companies to Work For, Intuit is dedicated to enabling individuals and businesses to prosper by providing innovative financial tools and expert guidance. As a company focused on customer success, Intuit fosters a culture that values integrity, innovation, and inclusion. The company is home to popular products such as TurboTax and QuickBooks, which serve millions of customers by simplifying tax preparation and financial management. Joining Intuit means becoming part of a forward-thinking organization that prioritizes customer empowerment and employee growth... Show More
Job Requirements
- must have 3 or more years of recent experience preparing federal and state business tax returns for compensation using commercial tax software
- minimum of 2 seasons personal tax preparation experience preferred
- must be available to work at least 20 hours per week over three or more days
- must possess or be able to obtain any related state licenses, certificates, permits, or bonds
- must possess an active Preparer Tax Identification Number (PTIN)
- must reside in the United States
- must have or be willing to obtain internet connection meeting Intuit Security criteria
- must have strong computer and software skills
- must have excellent communication and customer service skills
Job Qualifications
- 3 or more years of recent business tax preparation experience preparing federal and state business tax returns for at least 20 clients per season using commercial tax preparation software
- minimum of 2 seasons of personal tax preparation experience with at least 30 tax returns per year strongly preferred
- must possess an active Preparer Tax Identification Number (PTIN)
- strong knowledge of federal and state tax laws and regulations
- proficient with technology and software
- excellent verbal and written communication skills
- critical thinking, problem solving, research skills and determination
- strong customer service skills and ability to interact professionally via video and audio tools
- working knowledge of Circular 230
Job Duties
- Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner
- utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- interact with customers using state of the art video communications software
- provide tax advice, full service business return preparation and signature
- manage product/software inquiries
- perform tax calculations
- file tax extensions
- create high quality customer interactions and experiences that instill confidence using deep customer empathy and extensive tax knowledge
- apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation issues
- document customer interactions
- work continuously toward meeting company key performance metrics and Big Bet Goals
- participate in pilot testing, projects, and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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