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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
Cash bonus
Equity rewards
Competitive compensation package
Paid Time Off
Health Insurance
Employee assistance program
Retirement Plan
Job Description
Intuit is a leading financial software company, recognized for its dedication to empowering individuals and businesses to prosper financially. Known for its flagship product TurboTax, Intuit is driven by a clear mission - Powering Prosperity Around the World. As a mission-driven company, Intuit is committed to living its values every day, prioritizing the success of its customers and creating innovative tax solutions that simplify complex financial processes. The company is celebrated as one of Fortune's 100 Best Companies to Work For, reflecting its culture of excellence, inclusivity, and employee satisfaction.
This particular role centers on a pivotal position within Intui... Show More
This particular role centers on a pivotal position within Intui... Show More
Job Requirements
- Strong business tax preparation experience and extensive knowledge of tax laws
- 3 or more years of recent experience preparing federal and state business tax returns for at least 20 clients per season
- Minimum of 2 seasons of personal tax preparation experience with at least 30 tax returns per tax year
- Must be available to work a minimum of 20 hours per week across three or more days
- Bookkeeping experience with books to tax preparation preferred
- Experience preparing business tax returns for service industry customers preferred
- Must possess or be able to obtain any related state licenses, certificates, permits or bonds
- Must possess an active Preparer Tax Identification Number (PTIN)
- Working knowledge of Circular 230
- Proficient with technology and computer software
- Strong customer service skills
- Excellent verbal and written communication skills
- Critical thinking, problem solving and research skills
- Ability to work independently in a fast-paced environment
- Must have or be willing to obtain an internet connection that meets Intuit security criteria
- Must reside in the United States
Job Qualifications
- 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients per season using commercial tax preparation software
- Minimum of 2 seasons of personal tax preparation experience with a minimum of 30 tax returns per tax year in a tax practice or retail setting
- Experience preparing business tax returns for service industry customers strongly preferred
- Bookkeeping experience with books to tax preparation strongly preferred
- Must possess an active Preparer Tax Identification Number (PTIN)
- Working knowledge of Circular 230
- Proficient with technology and solid knowledge of computer operations and software
- Strong customer service skills with the ability to interact through video and audio tools in a professional, friendly and confident manner
- Excellent verbal and written communication skills
- Critical thinking, problem solving, research skills and determination
- Ability to work in a fast-paced environment with minimal supervision
- Must possess or be able to obtain any related state licenses, certificates, permits or bonds
Job Duties
- Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable and safe manner
- Utilize government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language
- Interact with customers virtually using state-of-the-art video communication software to provide tax advice and full-service business return preparation
- Help customers with product and software inquiries, tax calculations and filing tax extensions
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy and extensive knowledge in business tax preparation
- Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax advice and tax return preparation issues
- Document customer interactions and work continuously toward meeting company key performance metrics and Big Bet Goals
- Participate in pilot testing, projects and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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