Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
competitive compensation
Cash bonus
Equity rewards
Health Insurance
Dental Insurance
Paid Time Off
Flexible work schedule
Job Description
Intuit is a leading financial software company dedicated to empowering individuals, small businesses, and the self-employed to manage their finances efficiently and prosper. Renowned for its flagship products like TurboTax, QuickBooks, and Mint, Intuit is driven by its mission of Powering Prosperity Around the World. As a Fortune 100 Best Companies to Work For, Intuit fosters a dynamic and inclusive work culture that values innovation, integrity, and customer success. The company is committed to creating products and services that simplify complex financial processes and enable customers to thrive in their economic endeavors.
This particular role centers around TurboTax Live ... Show More
This particular role centers around TurboTax Live ... Show More
Job Requirements
- Minimum of a high school diploma or equivalent
- Three or more years of recent business tax preparation experience
- Minimum of two seasons of personal tax preparation experience preferred
- Active CPA, EA or Practicing Attorney credential required
- Must be available to work at least 20 hours per week over three or more days
- Must possess or be willing to obtain related state licenses, certificates, permits or bonds
- Must possess an active Preparer Tax Identification Number (PTIN)
- Must have working knowledge of Circular 230
- Proficient with technology and software
- Strong customer service and communication skills
- Must have critical thinking, problem solving and research skills
- Ability to work independently in a fast-paced environment
- Must have or be willing to obtain an internet connection meeting Intuit security criteria
- Must reside in the United States
Job Qualifications
- Three or more years of recent experience preparing federal and state business tax returns for at least 20 clients per season using commercial tax preparation software
- Minimum of two seasons of personal tax preparation experience with at least 30 tax returns per tax year strongly preferred
- Active CPA, EA or Practicing Attorney credential
- Possess an active Preparer Tax Identification Number (PTIN)
- Working knowledge of Circular 230
- Proficient with technology and computer software
- Strong customer service and communication skills
- Experience preparing business tax returns for service industry customers preferred
- Bookkeeping experience with books to tax preparation preferred
Job Duties
- Maintain sensitive customer, confidential and proprietary business information in a responsible, reliable and safe manner
- Utilize government websites, professional resources and team expertise to seek out and deliver the right answer to the customer using everyday language
- Interact with customers virtually using state of the art video communications software to provide expert tax advice and full service business return preparation
- Assist TurboTax Business customers with tax advice, full service return preparation, signature, product and software inquiries, tax calculations and filing tax extensions
- Create high quality customer interactions and experiences that instill confidence using deep customer empathy and extensive business tax knowledge
- Apply defined practices, procedures and company policies to troubleshoot and resolve customer tax advice and tax return preparation issues
- Document customer interactions and participate in pilot testing, projects and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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