Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Cash bonus
Equity rewards
Retirement Plan
Flexible Schedule
Job Description
Intuit is a leading financial software company dedicated to empowering individuals and businesses to prosper financially. With a mission of Powering Prosperity Around the World, Intuit is recognized for its innovative products like TurboTax and QuickBooks, designed to simplify tax preparation and financial management. The company is renowned for its commitment to customer success and its inclusive, mission-driven culture. Intuit has earned a place as the number 11 ranked company on Fortune's 100 Best Companies to Work For, reflecting its dedication to employee satisfaction and professional growth.
This role focuses on supporting our customers through expert guidance and tax preparati... Show More
This role focuses on supporting our customers through expert guidance and tax preparati... Show More
Job Requirements
- Minimum of 3 years of recent business tax preparation experience
- active credential such as CPA, EA or practicing attorney
- must possess or be able to obtain any related state licenses, certificates, permits, or bonds
- active Preparer Tax Identification Number (PTIN)
- availability to work a minimum of 20 hours per week
- must reside in the United States
- must have or be willing to obtain internet connection meeting company security criteria
- strong customer service skills
- excellent verbal and written communication skills
- critical thinking and problem solving skills
- proficient with computer technology
- ability to work with minimal supervision
Job Qualifications
- Strong business tax preparation experience
- extensive knowledge of tax laws for federal and state returns
- experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients per season
- minimum of 2 seasons of personal tax preparation experience preferred
- knowledge of bookkeeping with books to tax preparation preferred
- experience preparing business tax returns for service industry customers preferred
- possession of or ability to obtain related state licenses, certificates, permits or bonds
- active Preparer Tax Identification Number (PTIN)
- working knowledge of Circular 230
- proficient with technology including computer operations and software
- strong customer service skills
- excellent verbal and written communication skills
- critical thinking, problem solving, research skills, and determination
- ability to work in a fast-paced environment with minimal supervision
- availability to work at least 20 hours per week spread over three or more days
- United States residency
Job Duties
- Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner
- utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- interact with customers using state-of-the-art video communications software
- provide tax advice, full service business return preparation and signature
- handle product/software inquiries and tax calculations
- file tax extensions
- create high quality customer interactions and experiences that instill confidence using deep customer empathy and expertise
- apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation issues
- document customer interactions
- work toward meeting company key performance metrics and goals
- participate in pilot testing, projects, and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: