Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $31.10 - $35.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Equity rewards
Cash bonus
Flexible working hours
Retirement Plan
Job Description
Intuit is a leading global technology company renowned for its dedication to empowering individuals and businesses to prosper through innovative financial solutions. Ranked #11 on Fortune's 100 Best Companies to Work For, Intuit lives its mission of Powering Prosperity Around the World by delivering exceptional products that simplify complex financial tasks and provide expert guidance to customers. With a strong focus on customer success and entrepreneurial spirit, Intuit provides a work culture that encourages innovation, diversity, and continuous learning.
This role involves joining an exciting and dynamic team focused on TurboTax Live Business, one of Intuit's newest product offering... Show More
This role involves joining an exciting and dynamic team focused on TurboTax Live Business, one of Intuit's newest product offering... Show More
Job Requirements
- Active unrestricted credential such as CPA, EA, or practicing attorney
- Minimum 3 years of experience preparing federal and state business tax returns for at least 20 clients per season
- Availability to work at least 20 hours per week across three or more days
- Bookkeeping experience with books to tax preparation preferred
- Experience preparing business tax returns for service industry customers preferred
- Must possess or be able to obtain related state licenses, certificates, permits, or bonds
- Active Preparer Tax Identification Number (PTIN)
- Working knowledge of Circular 230
- Proficient with technology, computer operations, and software
- Strong customer service skills
- Excellent verbal and written communication skills
- Critical thinking and problem-solving abilities
- Ability to work independently in a fast-paced environment
- Reliable internet connection meeting Intuit security criteria
- Must reside in the United States
Job Qualifications
- Strong business tax preparation experience with extensive knowledge of federal and state tax laws
- Experience preparing federal and state business tax returns for Partnerships and S Corporations
- Minimum of 3 years of recent experience preparing business tax returns using commercial tax preparation software
- Minimum of 2 seasons of personal tax preparation experience with a minimum of 30 returns per year preferred
- Ability to work effectively in a fast-paced environment with minimal supervision
- Excellent verbal and written communication skills
- Strong customer service skills with ability to interact professionally over video and audio tools
- Critical thinking, problem-solving, and research skills
- Proficiency with technology, computer operations, and software
- Knowledge of Circular 230
- Possession of an active Preparer Tax Identification Number (PTIN)
- Must reside in the United States
Job Duties
- Maintain sensitive customer, confidential and/or proprietary business information in a responsible, reliable, and safe manner
- Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language
- Interact with customers via state-of-the-art video communications software to provide expert tax guidance
- Help TurboTax Business customers with tax advice, full service business return preparation and signature
- Handle product and software inquiries related to TurboTax
- Perform accurate tax calculations and file tax extensions as necessary
- Create high-quality customer interactions that instill confidence using deep customer empathy and tax preparation expertise
- Apply defined practices, procedures, and company policies to troubleshoot and resolve customer taxes and return preparation issues
- Document customer interactions accurately
- Work continuously toward meeting company key performance metrics and Big Bet Goals
- Participate in pilot testing, projects, and experience validations as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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