
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $18.00
Work Schedule
Rotating Shifts
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement Plan
inclusive workplace
Job Description
Guest Services, Inc. is a distinguished hospitality management company and National Park Service concessionaire with a legacy dating back to 1917. Over the course of more than a century, this company has cultivated a reputation for excellence by providing best-in-class services at an impressive range of venues, including luxury communities, hotels, resorts, restaurants, government and business dining facilities, state and national parks, museums, conference centers, senior living communities, healthcare systems, educational institutions, and specialty retail stores. Guest Services prides itself on diverse service offerings that cater to a broad spectrum of client needs, setting industry standards through superior management practices... Show More
Job Requirements
- Partial high school education
- Strong customer service skills
- Ability to perform physical activities including standing, walking, lifting up to 50 lbs.
- Strong communication skills in English
- Ability to operate coffee equipment and POS systems
- Ability to maintain cleanliness and organization
- Ability to work in fast-paced and changing environments
Job Qualifications
- Partial high school education
- High school diploma/G.E.D. equivalent preferred
- Strong sanitation habits
- Mathematic skills
- Strong customer service abilities
- Actively looks for ways to assist customers and coworkers
- Ability to recognize when a problem has occurred and communicate it to management
Job Duties
- Greet guests in a polite, positive manner and take beverage orders
- Identify items and corresponding cost of items and tabulate bills using cash register, calculator, or other price equipment
- Deliver an outstanding guest experience to every guest
- Prepare requested drink and deliver to customer
- Issue receipts, refunds, credit, or change due to customers accurately
- Maintain cash register and contents within
- Turn in cash drawer and sales reconciliation at shifts' end
- Smile and greet customers entering unit, answer customers' questions, and provide information on company policies
- Maintain clean and orderly work area
- Stock and maintain area with various supplies
- Serve other items as per unit guidelines
- Maintain awareness of safety issues, and report them immediately to your manager
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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