Job Overview
Employment Type
Temporary
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Paid holidays
Career Development
Job Description
The Shelborne by Proper is a distinguished and holistic restoration of Miami's iconic beachfront landmark, a hotel that has recently undergone a significant transformation to honor its rich 1940 Art Deco heritage while embracing modern luxury. This revitalized property retains the authentic charm and architectural distinction originally envisioned by renowned architects Morris Lapidus and Igor Polevitzky, making it a beacon of both historical significance and contemporary sophistication on Miami Beach. As a luxury hotel, The Shelborne offers an immersive experience that combines heritage with the latest in hospitality trends.
Guests at The Shelborne can enjoy an array of dyn... Show More
Guests at The Shelborne can enjoy an array of dyn... Show More
Job Requirements
- high school diploma or equivalent
- previous banquet or restaurant serving experience preferred but not required
- food handler certification or similar required if applicable
- alcohol service certification may be required based on local regulations
- ability to stand for extended periods and work in a fast-paced physically demanding environment
- ability to lift up to 25 pounds and carry trays of food and beverages
- ability to work evenings weekends and holidays as required
Job Qualifications
- high school diploma or equivalent
- previous banquet or restaurant serving experience preferred but not required
- food handler certification or similar required if applicable
- alcohol service certification e g tips may be required based on local regulations
- strong customer service skills with the ability to interact with guests in a professional and friendly manner
- ability to follow instructions and work well within a team environment
- attention to detail especially with food and beverage orders and presentation
- ability to remain calm and composed in a fast-paced high-pressure environment
Job Duties
- serve food and beverages to guests in a professional and courteous manner following banquet event orders and specifications
- ensure that all guests receive their food and drinks in a timely efficient and friendly manner keeping service areas clean and organized
- maintain the flow of service during events ensuring that courses are delivered according to the event schedule and guests' needs are met promptly
- provide excellent customer service by addressing guest inquiries offering recommendations and ensuring a positive experience throughout the event
- attend to guest needs promptly ensuring that their requests are met with courtesy and professionalism
- handle guest complaints or concerns swiftly and professionally ensuring that issues are resolved to the guest’s satisfaction
- set up tables chairs linens glassware silverware and other banquet items according to event specifications
- assist in the arrangement and preparation of food and beverage stations ensuring everything is set up and ready before the event begins
- break down tables and service areas after the event cleaning up and returning items to the appropriate storage areas
- work closely with the banquet captain and other team members to ensure smooth and efficient service throughout the event
- assist in maintaining a clean and organized work area including the kitchen service stations and dining areas
- communicate effectively with fellow servers kitchen staff and event managers to ensure that all guest needs are met promptly and correctly
- adhere to all health and safety regulations including proper handling and service of food and beverages
- follow all hotel policies and local regulations regarding alcohol service including checking ids and ensuring responsible service
- ensure cleanliness and sanitation standards are met throughout the event maintaining a safe and hygienic environment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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