Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $17.25
Work Schedule
Weekend Shifts
Benefits
Optional earned wages access
401(k) match
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
Paid parental leave
Paid voting time
educational assistance
Team member discount
mental health support
Commuter FSA
Pet insurance
Job Description
Salt & Straw is a trailblazing ice cream company renowned for its dedication to quality, creativity, and community engagement. Originating from humble beginnings, Salt & Straw has grown into a cherished local favorite, celebrated for its innovative menu and its thoughtful approach to crafting ice cream. Each flavor on the menu tells a unique story, blending distinctive ingredients sourced from trusted partnerships and reflecting an ever-evolving culinary imagination. The company is committed to delivering memorable experiences that go beyond just serving ice cream - it creates moments of joy and connection among guests. As a part-time member of the Salt... Show More
Job Requirements
- Valid food handlers' card or ability to obtain within 30 days
- Ability to work in food service or hospitality
- Ability to provide outstanding customer service
- Ability to communicate effectively
- Ability to stand for extended periods
- Ability to work evenings, weekends, and holidays
- Ability to work a flexible schedule including closing shifts
Job Qualifications
- Valid food handlers' card (required within 30 days of the start of employment or based on state or local requirement)
- Experience in food service, fast-casual dining, or hospitality-focused industry preferred
- Ability to learn about and discuss classic and seasonal flavors and products and give samples comfortably
- Excellent communication skills and the ability to bring legendary hospitality into all interactions with team, guest, and vendor relationships
- Passionate about delivering outstanding guest experiences
- Ability to work with people of all backgrounds and identities
- Ability to cooperate well and work as part of a team
- Ability to work effectively and positively under pressure and amidst changing priorities
- Ability to thrive in a fast-paced, dynamic environment with a hands-on approach
- Fluency in English
- Ability to work evenings and late nights, weekends, and holidays
- Ability to work at least 3 shifts per week, including 2 closing shifts
Job Duties
- Attentively interact with guests throughout their visit with patience, positivity, and effervescence including upon arrival to the shop, while they wait in line, receive their ice cream, and as they check out, ensuring a wholly engaging and memorable experience
- Maintain a strong understanding of Salt & Straw's brand, including its unique production techniques, partnerships with special ingredient suppliers, and seasonal and classic flavor profiles enabling Scoopers to educate guests on what makes each flavor distinctive, share stories behind the ingredients, and provide recommendations that enhance the guest experience
- Scoop the perfect portion for guests in line with shop standards, often working in intervals of 1-2 hours throughout the shift
- Accurately process transactions using the POS system, handle cash, and ensure correct change is provided
- Prepare, label, and store waffle batter
- operate the waffle iron to make cones
- label and store cones, maintaining a clean, front-of-house waffle station
- Adhere to Salt & Straw's shop, food quality, and safety standards including dishwashing, preparing products according to recipes, cleaning floors and sidewalks, walls, bathrooms, and freezers, maintaining organization, and putting away delivered orders
- Replenish retail products, restock freezers, paper goods, waffle batter, cones, and other supplies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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