Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $19.18
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Optional earned wages access
401k match with 50% company match up to 1% of your salary after three months
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
health savings accounts
accident insurance
critical illness insurance
Hospital Indemnity insurance
Free 24/7 mental health support
flexible scheduling
Paid sick time
Paid parental leave
Paid voting time
Educational assistance up to $1800 per year
Career development opportunities
30% Team Member discount
Early access to new flavors
Commuter Flexible Spending Account
UHC wellness rewards
FIGO pet insurance
Inclusive culture
Job Description
Salt & Straw is a beloved community-focused ice cream company known for its innovative approach to crafting unique and memorable flavors. From its humble beginnings, Salt & Straw has grown into a cherished establishment that connects with guests through its creative, ever-evolving menu. The company takes pride in delivering not only classic favorites but also exciting new flavors that surprise and delight customers, making each visit a part of an ongoing story rich with memories, smiles, and moments of pure joy. Salt & Straw's mission extends beyond just serving ice cream; it is about pioneering experiences that inspire and connect... Show More
Job Requirements
- valid food handlers' card required within 30 days of the start of employment or based on state or local requirement
- experience in food service fast-casual dining or hospitality-focused industry preferred
- ability to work evenings and late nights weekends and holidays
- ability to work at least 3 shifts per week including 2 closing shifts
- fluency in english
Job Qualifications
- ability to learn about and discuss our classic and seasonal flavors and products and give samples comfortably
- excellent communication skills and the ability to bring legendary hospitality into all interactions with team guest and vendor relationships
- passionate about delivering outstanding guest experiences
- ability to work with people of all backgrounds and identities
- ability to cooperate well and work as part of a team
- ability to work effectively and positively under pressure and amidst changing priorities
- ability to thrive in a fast-paced dynamic environment with a hands-on approach
Job Duties
- attentively interact with guests throughout their visit with patience positivity and effervescence including upon arrival to the shop while they wait in line receive their ice cream and as they check out ensuring a wholly engaging and memorable experience
- maintain a strong understanding of Salt & Straw’s brand including its unique production techniques partnerships with special ingredient suppliers and seasonal and classic flavor profiles enabling scoopers to educate guests on what makes each flavor distinctive share stories behind the ingredients and provide recommendations that enhance the guest experience
- scoop the perfect portion for guests in line with shop standards often working in intervals of 1-2 hours throughout the shift
- accurately process transactions using the pos system handle cash and ensure correct change is provided
- prepare label and store waffle batter operate the waffle iron to make cones label and store cones maintaining a clean front-of-house waffle station
- adhere to Salt & Straw's shop food quality and safety standards including dishwashing preparing products according to recipes cleaning floors and sidewalks walls bathrooms and freezers maintaining organization and putting away delivered orders
- replenish retail products restock freezers paper goods waffle batter cones and other supplies
- consolidate ice cream tubs and replenish stock from the walk-in freezer temper tubs correctly
- accurately pack third-party delivery orders by following company standards and ensuring all items are correctly portioned packaged and labeled to maintain quality and guest satisfaction
- promptly answer phones providing excellent service and responding to inquiries about products and services
- greet guests facilitate the flow of the line answer questions explain the shop experience options and promote online ordering and pint purchases
- taste sample a scoop of ice cream daily including when possible different flavors of ice cream including flavors that might not be the team member’s personal preference to better communicate to customers why they might enjoy each flavor
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: