School Receptionist/Operations Associate 9:30am-6:00pm M-Th, 8:00am-4:00pm Friday's
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Paid holidays
Employee assistance program
Job Description
Martin Luther King, Jr. Charter School of Excellence (MLKCSE) is a distinguished free public charter school located in Springfield, Massachusetts, dedicated to providing high-quality education and character development for students from Kindergarten through Grade 5. As an institution rooted deeply in the values advocated by Dr. Martin Luther King, Jr., MLKCSE strives to nurture students intellectually and ethically. The school’s mission is to equip every child with critical thinking skills, clear communication abilities, and a strong ethical foundation that prepares them for success in college, career, and life. The school's philosophy integrates Dr. King's commitment to high academic standards, civic... Show More
Job Requirements
- Ability to multitask and work at a high pace when needed
- Ability to prioritize and reprioritize as needed
- Ability to maintain confidentiality
- Ability to provide excellent customer service in a busy office environment
- Ability to work with lots of people
- Ability to work under stress and manage multiple priorities
- Consistent positive attitude, even under stress
- Problem solver
- Team player
- Some experience in a school setting or a receptionist setting preferred
- Ability and desire to learn on the job, expand expertise, and to constantly improve
- Ability to sit for extended periods
- Highly organized with time management, physical space, and with electronic documents
Job Qualifications
- Bilingual Spanish/English preferred
- Proficient in reading and writing in Spanish preferred
- Translation and/or interpretation certification preferred
- Proficient typing skills approximately 50 words per minute or higher
- Minimally moderate experience using computer applications like writing documents, spreadsheets, presentation software, and using and managing e-mail, and working with databases
- Experience with G-Suites is strongly preferred
- Previous experience with Power School SIS preferred
- Minimally a high school diploma but Associate's degree or higher preferred
Job Duties
- Serve as the initial face of the school, interacting in-person with parents/guardians and the public, facilitating effective two-way communication between the school and the public
- Answer phones and take accurate messages, ensuring they go to the correct staff in a timely manner
- Translate documents from English to Spanish with attention to colloquialisms
- Interpret for meetings requiring Spanish with attention to colloquialisms
- Make phone calls on behalf of staff
- Manage dismissal documents
- Communicate with agencies and organizations that have dealings with the school
- Keep office organized and clean
- Filing accurately
- Maintain student, staff, and parent confidentiality in a public setting
- Screening and checking visitors in and out
- Set up robocalls
- Regularly perform audits of the database to identify errors, needed updates, and omissions
- Manage key aspects of database and data cleanup
- Generate basic reports from the database for various staff members
- Run training sessions for a wide audience of learners in both group and one-to-one situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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