School Receptionist/Operations Associate 9:30am-6:00pm M-Th, 8:00am-4:00pm Friday's
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $24.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Paid holidays
Employee assistance program
flexible scheduling
Job Description
Martin Luther King, Jr. Charter School of Excellence (MLKCSE) is a free public charter school located in Springfield, Massachusetts, dedicated to offering a high-quality academic program combined with positive character building for 360 students from Kindergarten through Grade 5. The school embodies the vision and commitment of Dr. Martin Luther King, Jr. by striving for the highest standards in scholarship, civic participation, and the creation of a beloved community where every student is set on a path to success in college, career, and life. MLKCSE commits itself to fostering intelligence and character, grounded in Dr. King's philosophy that true education... Show More
Job Requirements
- Minimally a high school diploma
- Experience in clerical or receptionist roles preferred
- Ability to multitask and work at a high pace when needed
- Ability to prioritize and reprioritize as needed
- Ability to maintain confidentiality
- Ability to provide excellent customer service in a busy office environment
- Ability to work with lots of people
- Ability to work under stress and manage multiple priorities
- Consistent positive attitude, even under stress
- Problem solver
- Team player
- Ability and desire to learn on the job, expand expertise, and constantly improve
- Ability to sit for extended periods
- Highly organized with time management, physical space, and electronic documents
Job Qualifications
- Bilingual (Spanish/English) preferred
- Proficient in reading and writing in Spanish preferred
- Translation and/or interpretation certification preferred
- Proficient typing skills (approximately 50 words per minute or higher)
- Moderately experienced in using computer applications like writing documents, spreadsheets, presentation software, managing e-mail, and working with databases
- Experience with G Suites is strongly preferred
- Previous experience with Power School SIS preferred
- Minimally a high school diploma but Associate's degree or higher preferred
Job Duties
- Serve as the initial face of the school, interacting in-person with parents/guardians and the public, facilitating effective two-way communication
- Answer phones and take accurate messages, ensuring they go to the correct staff in a timely manner
- Translate documents from English to Spanish with attention to colloquialisms
- Interpret for meetings requiring Spanish with attention to colloquialisms
- Make phone calls on behalf of staff
- Manage dismissal documents
- Communicate with agencies and organizations that have dealings with the school
- Keep office organized and clean
- File accurately
- Maintain student, staff, and parent confidentiality in a public setting
- Screen and check visitors in and out
- Set up robocalls
- Regularly perform audits of the database to identify errors, needed updates, and omissions
- Manage key aspects of database and data cleanup
- Generate basic reports from the database for various staff members
- Run training sessions for a wide audience of learners in both group and one-to-one situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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