Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Equal employment opportunity
Job Description
FlightSafety International is recognized as the world’s leading professional aviation training company, specializing in the provision of flight simulators, visual systems, and display technologies to commercial, government, and military organizations worldwide. The company plays a pivotal role in enhancing aviation safety and proficiency by training pilots, technicians, and related aviation professionals across 167 countries and independent territories. With its extensive network of Learning Centers and training facilities located in the United States, Canada, France, and the United Kingdom, FlightSafety International proudly operates the largest fleet of advanced full-flight simulators globally, known for their state-of-the-art technology and superior training capabilities. Beyond... Show More
Job Requirements
- Bachelor’s degree in business or aviation management preferred
- Three years related aviation experience or equivalent
- Master level proficiency of scheduling responsibilities
- Knowledge of aviation terminology and FARs
- Ability to understand FAA/NAA course requirements
- Excellent customer service orientation
- Experience with scheduling software
- Strong organizational and time management skills
- Excellent communication skills
- Ability to interact professionally at all management levels
- Adaptability to fast paced environment
- Result-driven work ethic
- Customer service focus
- Fluency in English both verbal and written
- Proficiency in MS Office, TMS Systems, CRM
Job Qualifications
- Bachelor’s degree in business or aviation management preferred
- Three years related experience or equivalent combination of education and experience
- Mastery of scheduling specialist responsibilities
- Knowledge of aviation industry terminology
- Understanding of FARs and FAA/NAA course prerequisites
- Excellent customer service skills
- Knowledge of basic scheduling concepts and software
- Detail oriented with strong organization and time management
- Excellent verbal and written communication
- Professional interaction with management levels
- Ability to adapt to fast-paced environment
- Results oriented with high drive
- Customer oriented with ability to adapt to personalities
- Fluency in English verbal and written
- General knowledge of MS Office, TMS Systems, CRM software
Job Duties
- Manages scheduling of customers and clients
- Sends confirmations and creates new client accounts
- Updates client information
- Coordinates client training schedules and training needs
- Understands and verifies regulatory training requirements
- Acts as backup for TSA tracking
- Performs export compliance checks
- Verifies and collects pre-training documents
- Confirms training attendance and objectives with clients
- Manages client retention program
- Acts as primary contact for assigned programs
- Communicates with customers and regulatory agencies
- Provides information on additional training to customers
- Ensures adherence to country-specific regulatory guidance
- Assesses and assigns resources for training events and instructor qualifications
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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