Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $21.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Dental Insurance
Vision Insurance
Flexible Schedule
Professional Development
Job Description
The Scheduling Representative plays a vital role within a healthcare setting, responsible for managing patient appointments in accordance with established medical practice procedures. This position often works closely with multiple functions within a medical office, such as reception, registration, or medical assisting, making it a versatile role that bridges patient interaction and administrative coordination. Being part of a medical practice, the employer prioritizes efficiency, accuracy, and compassionate communication, ensuring patients receive timely and organized care schedules. Working as a Scheduling Representative means becoming an integral part of the healthcare delivery team, directly influencing the patient experience through the careful coordination... Show More
Job Requirements
- High school diploma or general equivalency diploma (GED)
- minimum one year of experience in an appointment scheduling position
- knowledge of medical practice protocols
- knowledge of manual or computerized scheduling systems
- knowledge of customer service principles
- skill in communication
- skill in scheduling and report production
- ability to multitask
- ability to communicate calmly and clearly
- ability to analyze situations and respond appropriately
Job Qualifications
- High school diploma or general equivalency diploma (GED)
- minimum one year of experience in an appointment scheduling position
- knowledge of medical practice protocols related to scheduling appointments
- knowledge of manual and computerized scheduling systems
- knowledge of customer service principles and techniques
- skill in effective communication with physicians and clinicians
- skill in maintaining master appointment schedules
- skill in producing appointment pattern reports
- ability to multitask and manage multiple communication channels
- ability to communicate calmly with patients in various circumstances
- ability to analyze situations and respond appropriately
Job Duties
- Make appointments for patients following medical practice procedures
- integrate tasks with receptionist, registration clerk, or medical assistant duties
- maintain the master appointment schedule using manual or computerized systems
- communicate effectively with physicians and clinicians about scheduling preferences
- produce reports about appointment patterns as needed
- multitask effectively handling phone calls, in-office patients, and staff requests
- communicate calmly and clearly with patients including in emergency situations
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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