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Job Overview
Compensation
Hourly
Range $14.75 - $21.00
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Job Description
This position is with a medical practice focused on efficient and compassionate patient care. The company is committed to delivering high-quality healthcare services and ensuring a smooth experience for patients. The team values professionalism, attention to detail, and excellent communication skills among its staff to support the overall healthcare environment. This medical practice uses both manual and computerized scheduling systems to maintain accuracy and accessibility of patient appointments.
The role of Scheduling Representative is crucial within the organization as it directly impacts patient flow and the efficient operation of medical appointments. This position involves scheduling patient appointments in align... Show More
The role of Scheduling Representative is crucial within the organization as it directly impacts patient flow and the efficient operation of medical appointments. This position involves scheduling patient appointments in align... Show More
Job Requirements
- high school diploma or general equivalency diploma
- minimum one year of experience in an appointment scheduling position
- knowledge of medical practice protocols related to scheduling appointments
- knowledge of manual and computerized scheduling systems
- knowledge of customer service principles and techniques
- skill in communicating effectively with physicians and clinicians about scheduling preferences
- skill in maintaining master appointment schedule via manual or computerized means
- skill in producing reports about appointment patterns
- ability to multitask effectively and deal with phone calls, patients, and staff pleasantly
- ability to communicate calmly and clearly with patients including when ill or facing emergencies
- ability to analyze situations and respond appropriately
Job Qualifications
- high school diploma or general equivalency diploma
- minimum one year of experience in an appointment scheduling position
- knowledge of medical practice protocols related to scheduling appointments
- knowledge of manual and computerized scheduling systems
- knowledge of customer service principles and techniques
- skill in communicating effectively with physicians and clinicians about scheduling preferences
- skill in maintaining master appointment schedule via manual or computerized means
- skill in producing reports about appointment patterns
- ability to multitask effectively and deal with phone calls, patients, and staff pleasantly
- ability to communicate calmly and clearly with patients including when ill or facing emergencies
- ability to analyze situations and respond appropriately
Job Duties
- making patient appointments according to medical practice procedures
- integrating appointment scheduling with other roles such as receptionist or medical assistant
- maintaining master appointment schedule manually or electronically
- communicating effectively with physicians and clinicians about scheduling preferences
- producing reports on appointment patterns as required
- multitasking with phone calls, in-office patients, and staff interactions
- communicating calmly and clearly with patients including during emergencies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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