InnovAge

Scheduling Coordinator

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $20.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
Paid Time Off

Job Description

InnovAge is a healthcare organization committed to empowering seniors to live independently and age safely in their own homes and communities. The company operates through its Program of All-Inclusive Care for the Elderly (PACE), which offers enrolled seniors comprehensive healthcare and social support. Through PACE Adult Day Health Centers, InnovAge provides personalized care plans developed by dedicated medical professionals who strive to meet the unique needs of each participant. This patient-centered approach ensures that seniors receive the highest quality of care while maintaining dignity and autonomy.

InnovAge prides itself on the diversity, respect, and passion of its team member... Show More

Job Requirements

  • One or more years of administrative or clerical experience including filing, record keeping, data entry, and customer service
  • one or more years of scheduling experience
  • knowledge of medical terminology
  • experience using EMR systems

Job Qualifications

  • Knowledge of medical terminology
  • experience with electronic medical records (EMR)
  • proficiency in scheduling appointments
  • familiarity with clinic operations
  • good customer service skills
  • preferred experience with Epic EMR
  • preferred certified nursing assistant (CNA) license or medical assistant certificate
  • preferred experience in geriatrics healthcare settings

Job Duties

  • Schedules appointments with internal providers and external network specialists
  • assists in prioritizing participant scheduling daily with medical staff
  • acts as liaison to specialists' offices coordinating care and relaying information
  • coordinates with transportation department for appointment scheduling
  • ensures appointment information is relayed to relevant departments and notifies participants and families
  • coordinates escorts with Adult Day Health Center staff
  • initiates triage process for participants seeking unscheduled care

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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