Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.00 - $23.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Life insurance
supplemental life insurance
flexible spending accounts
401(k) savings plan
Paid Time Off
Company-paid holidays
Job Description
InnovAge is a distinguished healthcare organization dedicated to empowering seniors to live independently and age safely within their own homes and communities. As a leader in the Program of All-inclusive Care for the Elderly (PACE), InnovAge offers an innovative alternative to traditional nursing home care through its Adult Day Health Centers. Staffed by compassionate medical professionals, these centers provide customized healthcare, social support, and personalized care plans tailored to meet the unique needs of each enrolled senior. InnovAge’s commitment to a patient-centered care model fosters a respectful, inclusive, and collaborative work environment where every team member’s contribution significantly impacts the... Show More
Job Requirements
- High school diploma or equivalent
- One or more years of administrative or clerical experience including filing, record keeping, data entry and customer service
- One or more years of scheduling experience
- Knowledge of medical terminology
- Proficiency in electronic medical record (EMR) systems
- Ability to communicate effectively with seniors, families, and medical professionals
- Ability to handle multiple tasks and work in a fast-paced clinical environment
- Strong organizational skills and attention to detail
Job Qualifications
- One or more years of administrative or clerical experience that includes filing, record keeping, data entry and providing customer service
- One or more years of scheduling experience
- Knowledge of medical terminology
- Experience with electronic medical record (EMR) systems
- Experience using Epic EMR preferred
- Current state-issued Certified Nursing Assistant (CNA) license and/or Medical Assistant certificate preferred
- Clinic healthcare experience in a geriatrics setting preferred
- Experience as a nursing assistant in home care, long-term care, daycare, or group home preferred
Job Duties
- Schedules appointments with internal providers and with external network specialists' offices for consultations and procedures as ordered by PACE primary care physicians
- Assists in prioritizing the scheduling of participants by consulting with medical staff on a daily basis to manage participant flow
- Works as a liaison to specialists' offices for coordinating care and relaying information to PACE operations leadership team as appropriate
- Coordinates with the transportation department to schedule outside and special in-house appointments for participants
- Ensures appointment information is relayed to appropriate departments and caregivers as necessary and notifies participants and their families of appointments and transportation arrangements
- Coordinates escorts with the Adult Day Health Center staff
- Takes information from participants to start the triage process for those seeking care without a scheduled appointment
- Greets and checks in participants for clinic appointments, performs necessary documentation in medical records and computer entries to update participant information
- Answers clinic telephone calls and directs calls and messages to appropriate parties or voice mail
- Performs data entry of participant information, diagnostic orders, test results, and PACE information per established procedures
- Maintains inventory of clinic supplies and puts needed supplies on re-order list to ensure availability
- Performs filing or clerical duties necessary to complete charting requirements
- Completes weekly audits as assigned
- Confirms that lab results are received and contacts the lab company as needed for additional information
- Requests consultation notes and diagnostic tests by fax as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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