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MV Transportation

Scheduler/Lead Dispatcher

Job Overview

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Benefits

Equal employment opportunity
Confidentiality of information
Background checks
Drug testing

Job Description

MV Transportation is a leading provider of transportation services throughout the United States, specializing in paratransit, fixed-route, shuttle services, and other specialized transit solutions. As a company committed to innovation and reliability, MV Transportation serves a wide range of public and private clientele, aiming to enhance mobility and transit convenience for communities. With a firm commitment to safety, customer service, and operational excellence, the company employs thousands of transportation professionals dedicated to providing timely and effective transit solutions. MV Transportation values diversity and equal employment opportunity, fostering an inclusive workplace culture that respects and upholds the privacy and rights of... Show More

Job Requirements

  • Minimum one year of Trapeze scheduling experience
  • High school diploma or equivalent
  • Excellent knowledge of local area geography
  • Ability to work independently and prioritize tasks
  • Basic computer and Microsoft Office skills
  • Strong communication and coordination abilities
  • Excellent customer service skills

Job Qualifications

  • Minimum one year experience using Trapeze scheduling software
  • Excellent knowledge of the surrounding area
  • Ability to work independently
  • Ability to multi-task and prioritize work assignments
  • Basic computer skills including Microsoft Office
  • Effective communication and coordination skills
  • High school diploma or equivalent
  • Excellent customer service skills

Job Duties

  • Research and analyze scheduled trip requests using Trapeze software
  • Match trip requests to routes ensuring timely pick-up or arrival
  • Analyze batched trips for route optimization
  • Research and correct schedule violations and breaches
  • Ensure OTP goals are met and schedules allow timely performance
  • Perform various dispatching duties
  • Perform payroll duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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