Sazerac Concierge - Buffalo Trace Distillery
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $87,857.00 - $131,785.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
competitive salary
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
Job Description
Sazerac Company is a distinguished American family-owned enterprise with a legacy spanning nearly 400 years. Known for its rich heritage and entrepreneurial spirit, Sazerac has firmly established itself as a leader in the production and marketing of some of the world’s most celebrated bourbons and whiskeys. The company operates across the United States and globally, boasting an impressive portfolio that includes award-winning brands such as Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, Traveller, and Sazerac Rye. Beyond bourbon and whiskey, Sazerac owns several highly popular spirit brands, including Fireball, Svedka, Wheatley, BuzzBallz, Southern Comfort, Seagram's V.O., Myers’s, Goldschläger, Parrot... Show More
Job Requirements
- ability and willingness to work non-traditional hours including nights and weekends
- ability to develop customer relationships
- ability to handle multiple tasks simultaneously
- ability to project a professional image
- must be at least 21 years of age
- customer or client-facing experience
- detail oriented
- excellent oral and written communication skills
- strong interpersonal skills
- understanding of applying events to high-net-worth experience strategies
- willingness to travel
Job Qualifications
- customer or client-facing experience
- strong interpersonal skills
- excellent oral and written communication skills
- understanding of high-net-worth experience strategies
- detail oriented
- ability to project a professional image
- experience in event management preferred
- experience consulting and managing VIP guest visits preferred
Job Duties
- deliver white-glove service across all facets of high-net-worth program and benefits
- build genuine connections with members to build trust and deliver a personalized experience
- ensure consistency of service across internal and external engagements and vendors
- deliver experiences and interactions that build brand equity and enhance perception of Sazerac
- manage member requests proactively to meet or exceed expectations
- plan and execute on-site and off-site events and experiences
- coordinate member barrel selection visits and manage barrel progress
- build and maintain a detailed database of member information to tailor experiences
- create and operationalize member tasting experiences
- define standards for facility cleanliness and manage service requests before and after visits
- utilize performance development system for continuous self-improvement
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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