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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $21.00
Work Schedule
Night Shifts
Benefits
Equal opportunity employer
Background checks
competitive pay
flexible schedule
Employee Discounts
Training and Development
Job Description
Cedar Fair Entertainment Company is a renowned operator of amusement parks and entertainment venues across the United States and Canada. Known for providing fun-filled experiences to millions of guests annually, Cedar Fair embraces a culture of excellent guest service, safety, and operational integrity. The company values its team members who contribute to creating memorable visits through dedicated service and adherence to high standards. Working at Cedar Fair means becoming part of a team committed to delivering outstanding customer experiences in a dynamic environment that offers opportunities for growth and development.
This overnight position plays a crucial role in the smo... Show More
This overnight position plays a crucial role in the smo... Show More
Job Requirements
- Must be available to work overnight shifts
- must be at least 18 years old
- valid drivers license and ability to pass Six Flags Drivers test required
- night audit experience preferred
- must be able to work weekends, holidays, and other shifts as necessary
- must be able to sit, stand, or walk for extended periods of time
- ability to work independently and exercise good judgement to resolve situations that may arise
- computer experience including proficiency in Microsoft Office
- knowledge of Opera software preferred
- possess organizational skills and attention to detail
- prior guest services experience required
- must have a friendly, enthusiastic, and service-oriented attitude
- must be able to perform tasks safely and adhere to company policy
- ability to share all possible hotel and safari knowledge as trained
- ability to handle multiple tasks in a fast paced environment
Job Qualifications
- Must be at least 18 years old
- valid driver's license and ability to pass Six Flags Drivers test required
- night audit experience preferred
- must be able to work weekends, holidays, and other shifts as necessary
- must be able to sit, stand, or walk for extended periods of time
- ability to work independently and exercise good judgement to resolve situations that may arise
- computer experience including proficiency in Microsoft Office (Word, Excel, Outlook)
- knowledge of Opera software preferred
- possess organizational skills and attention to detail
- prior guest services experience required
- must have a friendly, enthusiastic, and service-oriented attitude
- must be able to perform tasks safely and adhere to company policy
- ability to share all possible hotel and safari knowledge as trained
- ability to handle multiple tasks in a fast paced environment
Job Duties
- Posts room revenues
- balances cashier activity
- reconciles the day and runs nightly reports
- performs front desk duties when required
- handles guests concerns throughout the shift
- adheres to house rules, departmental policies, and safety standards at all times
- communicates clearly with guests and management
- responds to or channels any guest requests or complaints to the department or proper manager
- uses problem-solving skills to professionally handle any guest issue, question, or concern
- operates the property management system as needed to review transactions, reservations, and post payments
- maintains cleanliness of work location, completes property walks, and maintains cleanliness of the hotel perimeter
- performs other duties as assigned by management
- communicates guests transportation needs or transports them as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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