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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
training programs
Job Description
Six Flags is a renowned theme park and entertainment company known for its thrilling rides, family-friendly attractions, and commitment to delivering exceptional guest experiences. As one of the leading names in the amusement park industry, Six Flags offers a dynamic and engaging environment where guests can create lasting memories. The company prides itself on maintaining high standards of service, safety, and hospitality, ensuring that every visitor’s experience is enjoyable and seamless. Six Flags operates various parks, including theme parks, water parks, and safari parks, providing diverse entertainment options for guests of all ages. The parks are staffed by dedicated professionals... Show More
Job Requirements
- 18 years or older
- Must have general computer knowledge
- Ability to work in all weather conditions
- Previous experience with Credit Card Machine and cash handling preferred
- Must be a friendly, outgoing 'people' person with a good attitude and smile
- Previous experience working with the public in a service provider industry preferred
- Must be comfortable answering and transferring calls
- Possess ability to multi-task and work in a fast-paced environment
- Possess ability to remain calm and professional in all situations
- Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary
Job Qualifications
- Must have general computer knowledge
- Computer experience in Microsoft Office (Word, Excel, Outlook)
- Previous experience with Credit Card Machine and cash handling preferred
- Must be a friendly, outgoing 'people' person with a good attitude and smile
- Previous experience working with the public in a service provider industry preferred
- Must be comfortable answering and transferring calls
- Knowledgeable of hotel property and safari
- Possess ability to multi-task and work in a fast-paced environment
- Possess ability to remain calm and professional in all situations
- Knowledgeable in all Hotel, Theme Park, Water Park, and Safari hours of operation & offerings
- Must be able to work mornings, nights, weekends, holidays, and other shifts as necessary
- Drivers license preferred
- Knowledge of Opera software preferred
- Possess organizational skills and attention to detail
Job Duties
- Courteously welcome all guests and provide excellent service to ensure guest satisfaction
- Respond to or channel any guest requests/complaints to the department or proper manager
- Handle guest billing in a responsible and professional manner
- Use problem-solving skills to professionally handle any guest issue, question, or concern
- Communicate with other departments to address requests and concerns from guests
- Provide details and property information for guests stay prior to their arrival
- Operate the Front Desk property management system (Opera) to make reservations, review stay details, and billing information
- Check-in guests into the computer, establishes credit and give the guest accurate information
- Proper creation and distribution of room keys and staff keys
- Handle phone calls from both in-house guests and public calls
- Ensure transportation needs are being met for shuttling and check in & outs
- Adhere to house rules, departmental policies, and safety standards
- Communicate clearly with guests and management
- Assist in other departments such as transportation or housekeeping as assigned or needed
- Create customized itineraries for guests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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