Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) Plan
employee discount
Career Development
partner ownership
Job Description
H-E-B is one of the largest independently owned food retailers in the United States, operating over 400 stores throughout Texas and Mexico. With annual sales generating over $31 billion, H-E-B has built a reputation for being a leader in the retail grocery industry. The company is known for its innovative approaches, commitment to quality, and outstanding customer service. Recently, H-E-B has expanded its footprint into the Restaurant & Bar business, offering a distinctive yet familiar neighborhood dining experience that combines exceptional food with superior service. This new venture reflects the company's dedication to creating unique customer experiences and growing its... Show More
Job Requirements
- minimum age 18
- culinary certification or equivalent combination of education/experience
- 2+ years experience in commercial food service
- experience in food preparation and equipment
- certification as a food service manager
- TABC AST certification
- ability to function in a fast-paced retail environment
- ability to work extended hours and/or rotating schedules
- ability to safely maneuver around moving mechanical parts
- ability to frequently stand, walk, push/pull with arms
- ability to occasionally reach overhead, shoulder, knee, floor
- ability to occasionally bend, stoop, squat, crouch, kneel, climb stairs, twist, pinch, perform fine motor movements
- ability to frequently be exposed to fumes, airborne particles, toxic or caustic materials
- ability to occasionally be exposed to wet, cold, heat, ambient temperatures, and loud noise
- ability to lift 80 lbs and manage more than 80 lbs with a team lift
- partners responsibility to never lift beyond own safe lifting limit
Job Qualifications
- culinary certification or equivalent combination of culinary training/related experience
- advanced communication and interpersonal skills
- minimum 2 years of experience in commercial food service
- certification as a food service manager
- TABC AST certification
- comprehensive culinary knowledge
- understanding of nutritional values, ingredients, and cooking processes
- advanced culinary/food processing skills
- advanced culinary math skills for recipe conversion
- advanced organization and planning skills
- strong reading and writing skills
- ability to lead a restaurant function and other partners
- ability to resolve problems quickly and effectively
- ability to execute high-volume production
- ability to maintain efficient operations and troubleshoot equipment malfunctions
- ability to supervise, train/cross-train kitchen staff
- ability to use H-E-B systems including food safety, inventory, purchasing, and planning tools
Job Duties
- builds strong relationships with customers in varying situations
- provides work direction, training
- directly supervises partners
- trains partners on recipe execution, food safety, compliance, sanitation, equipment operation
- serves as conduit of communication for management
- works with manager at peak times
- performs closing duties as needed
- may serve as backup to management
- assists in inventory control and purchasing duties
- assists in technical areas, and with catering orders, as needed
- ensures back of house team assists with catering orders, when needed
- provides internal customer service
- models a sense of urgency related to accuracy, speed, and food freshness
- addresses complaints
- resolves problems in a way that builds relationships
- performs back of house duties frequently
- may assist in multiple cooking venues
- performs front of house duties (including order-taking, payment, and customer service) in a proficient manner
- performs other duties as assigned
- ensures compliance with department store and standard operating procedures
- ensures proper handling and temperature integrity of all ingredients, product, and equipment
- ensures temperature logs are accomplished
- ensures fresh product hold times are maintained
- ensures cleanliness/sanitation of floors, storage/food prep areas, and equipment
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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